Housing Advice Specialist
7 days ago
We are currently seeking an experienced Housing Advice Specialist to join our team on a 3-month contract, with the possibility of extension. As part of this role, you will be working closely with a Local Authority in Hillingdon to provide housing advice and support to residents.
Key Responsibilities:
- To deliver a professional, responsive, and individualized service to Hillingdon residents requiring housing advice, exploring and sign-posting to suitable housing options.
- To demonstrate understanding of the Council's Customer Care Standards, ensuring they are met in line with the Council's vision of prioritizing resident needs.
- To assess and determine applications from homeless households within the terms of Part VII of the Housing Act 1996.
- To discharge the Council's statutory duty in investigating, assessing, and determining applications from homeless households within the terms of Part VII of the Housing Act 1996.
Requirements:
- Relevant qualification in a relevant field (NVQ, Diploma, degree, or relevant experience).
- A good standard of education with English and Maths GCSE grade A-C or equivalent.
- Experience working in a front-facing team, interviewing, and assessing clients with assistance needs.
- Case work experience and application of case management systems.
Important Notes:
- You should be available to start immediately or at short notice.
- You must have the right to work in the UK.
- This role requires an enhanced DBS check.
This is a temporary position, but assignments can be extended by clients on a longer-term basis. Please note that we are committed to equality in the workplace and are an equal opportunities employer. We will interpret your application as permission to submit your CV to this role, unless advised otherwise. Your DBS must be either obtained through us or accompanied by a subscription to the DBS updating service. Estimated salary: £20.00-£25.13 per hour.
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