Part time Housing Advice Specialist
1 month ago
About the Role:
We are seeking a skilled and compassionate Housing Support Officer for an important role supporting vulnerable individuals across two key projects: an LGBTQ+ domestic abuse refuge and a small veterans' supported housing scheme. This role is focused on providing expert housing benefit advice and emotional support while ensuring services are inclusive, equitable, and meet industry standards.
This part-time position offers flexibility in working days and the opportunity to work closely with the team on enhancing support and evidencing compliance with housing consumer standards.
Key Responsibilities:
- Housing Benefit Claims: Manage and resolve HB claims for residents, ensuring timely processing and addressing any issues.
- Promoting ED&I: Ensure an inclusive environment, advocating for diversity and equality in all aspects of service delivery.
Requirements:
- 6+ years of housing support experience, ideally in supported housing or a similar environment.
- Proficiency with Housing Benefit regulations and claims management.
- Strong understanding of ED&I principles in housing.
- Knowledge of housing consumer standards and relevant regulations.
Benefits:
- Flexible working hours (21 hours per week).
- Competitive hourly rate of £18-£21 via umbrella.
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