Part time Housing Advice Specialist

1 month ago


London, Greater London, United Kingdom Niyaa People Full time

About the Role:

We are seeking a skilled and compassionate Housing Support Officer for an important role supporting vulnerable individuals across two key projects: an LGBTQ+ domestic abuse refuge and a small veterans' supported housing scheme. This role is focused on providing expert housing benefit advice and emotional support while ensuring services are inclusive, equitable, and meet industry standards.

This part-time position offers flexibility in working days and the opportunity to work closely with the team on enhancing support and evidencing compliance with housing consumer standards.

Key Responsibilities:

  • Housing Benefit Claims: Manage and resolve HB claims for residents, ensuring timely processing and addressing any issues.
  • Promoting ED&I: Ensure an inclusive environment, advocating for diversity and equality in all aspects of service delivery.

Requirements:

  • 6+ years of housing support experience, ideally in supported housing or a similar environment.
  • Proficiency with Housing Benefit regulations and claims management.
  • Strong understanding of ED&I principles in housing.
  • Knowledge of housing consumer standards and relevant regulations.

Benefits:

  • Flexible working hours (21 hours per week).
  • Competitive hourly rate of £18-£21 via umbrella.


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