ION Markets Technical Advocate

About the RoleWe are seeking an exceptional Technical Support Specialist to join our EMEA Technical Support team. In this role, you will provide technical support to customers and form part of ION Markets global support team.

Job DescriptionION's Customer Support Analyst position involves providing technical assistance to customers within the financial markets sector. The successful candidate will join the EMEA Technical Support team and work closely with the Service Desk to resolve customer issues.Main responsibilities:Resolving customer complaints through efficient...

Technical Support Role OverviewThe EMEA Technical Support team at ION provides top-notch assistance to equities and derivatives customers, forming part of the global support team. Their key responsibility is to offer technical investigation, keep customers informed, and report potential software defects to the Development teams.Main duties...

About ION GroupWe're a pioneering company that provides cutting-edge trading and workflow automation software, high-value analytics, and strategic consulting to leading corporations, central banks, financial institutions, and governments.With over 2,000 of the world's top corporations, including 50% of the Fortune 500 and 30% of the world's central banks,...

About the RoleWe are seeking a highly skilled Equities Trader to join our team at ION. This is a unique opportunity to work with a global leader in trading and workflow automation software, analytics, and strategic consulting.

Technical Operations Role OverviewAs a key member of our global team, the Technical Operations Specialist plays a vital role in ensuring the smooth running of ION hosted environments. This involves working closely with clients, exchanges, and third-party vendors to resolve technical issues and deploy software updates in a timely and efficient...

About the JobThis role offers an exciting opportunity to join the EMEA Technical Support team at ION, providing expert assistance to customers across various markets. As a Helpdesk Administrator on weekend shifts, you will work closely with the Service Desk to resolve customer issues efficiently.Main tasks include:Investigating customer complaints and...

About the RoleThe EMEA Technical Support team plays a crucial part in delivering top-notch technical assistance to equities and derivatives customers worldwide. As a valued member of this global support team, you will be responsible for leading technical investigations, ensuring timely updates to customers, and reporting potential software defects to our...

Job SummaryWe're looking for an Enterprise Network Security Specialist to join our team at ION. As a key member of our organization, you will design, implement, and support a global network critical to supporting clients' global trading environments.Key ResponsibilitiesProvide technical input into solutions design for support of new business requirements,...

Job TitleCloud Network ArchitectAbout the RoleWe are seeking a skilled Cloud Network Architect to join our team at ION. As a key member of our organization, you will design, implement, and support a global network critical to supporting clients' global trading environments.Key ResponsibilitiesProvide technical input into solutions design for support of new...

Job OverviewION is a leading provider of trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. We're seeking an experienced Global Networking Solutions Expert to join our team and help us continue to deliver innovative solutions to our clients.Job...

Job OverviewWe are seeking an experienced Global Network Architecture Specialist to join our team at the ION Group.About the RoleThe successful candidate will have a strong track record in designing, implementing, and supporting global network architecture for large-scale enterprise environments.Main ResponsibilitiesDesigning secure and resilient global...

Your Key ResponsibilitiesAs a key member of our EMEA Technical Support team, your primary duties will include:Leveraging your technical expertise to troubleshoot and resolve complex customer issuesMaintaining open communication channels with customers throughout the issue resolution processCollaborating closely with our Development teams to identify and...

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