Technical Support Expert

2 months ago


Woking, Surrey, United Kingdom ION Group Full time
About the Role

The EMEA Technical Support team plays a crucial part in delivering top-notch technical assistance to equities and derivatives customers worldwide. As a valued member of this global support team, you will be responsible for leading technical investigations, ensuring timely updates to customers, and reporting potential software defects to our Development teams.

Key Responsibilities:

  • Conduct thorough technical investigations to resolve customer queries efficiently
  • Keep customers informed about progress and potential issues through regular updates
  • Collaborate with Development teams to report and address software defects

About ION Group

We're a forward-thinking organization that empowers visionary innovators to provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we've achieved significant growth by bringing together some of the best and most successful financial technology companies in the world.

I ON adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.

Salary: $80,000 - $120,000 per annum, depending on experience and qualifications. Please note that salary ranges may vary based on location and individual circumstances.



  • Woking, Surrey, United Kingdom Expert Employment Full time

    We are seeking a talented Vehicle Development Expert to join our team at Expert Employment. With a focus on innovative design and cutting-edge technology, we offer a challenging and rewarding career path. The estimated salary for this position is $150,000 per year.Job SummaryThis role involves designing and developing vehicles, utilizing advanced software...


  • Woking, Surrey, United Kingdom Expert Employment Full time

    As a Composites Design Engineer at Expert Employment, you will play a critical role in the development of our next-generation vehicles. With your expertise in composites engineering and experience in the automotive industry, you will contribute to the design of cutting-edge composite parts and collaborate with cross-functional teams to deliver innovative...


  • Woking, Surrey, United Kingdom Rise Technical Recruitment Limited Full time

    About Us:Rise Technical Recruitment Limited is a trusted partner in the technical recruitment industry, dedicated to delivering exceptional results for our clients and candidates. Our expertise lies in matching talented professionals with innovative businesses.Salary and Benefits:As a Field Service Engineer with us, you can expect a salary of around £35,200...


  • Woking, Surrey, United Kingdom Rise Technical Recruitment Limited Full time £50,000 - £55,000

    Safety Critical ExpertRise Technical Recruitment Limited is hiring a Safety Critical Expert to join our team. This key role involves ensuring the safety of our processes and compliance with industry standards.The successful candidate will be responsible for carrying out process safety support, assessing potential risks, managing safety critical elements,...


  • Woking, Surrey, United Kingdom Rise Technical Recruitment Limited Full time

    ">A Day in the LifeYou will spend your days working directly with clients, providing expert technical support and guidance. As part of our team, you will have the opportunity to develop your skills, learn from experienced engineers, and contribute to the growth and success of our organization.">The estimated salary for this role is between £32,000-£38,000...


  • Woking, Surrey, United Kingdom Rise Technical Recruitment Limited Full time

    Job Title: Process Engineering ExpertSalary: £53,000 - £57,000 per annumAbout the Job:This is an exciting opportunity to join a world-leading organisation as a Process Safety Engineer. In this role, you will work closely with our experienced engineering team to ensure the safe operation of our processes.You will be responsible for assessing potential risks...


  • Woking, Surrey, United Kingdom Expert Employment Full time

    Are you a skilled engineer with a passion for composite design?Job OverviewAs an experienced Composites Design Engineer, you will play a key role in the development of innovative vehicles at Expert Employment.ResponsibilitiesDevelop concept designs and full vehicle packaging using Catia V5 software.Create detailed technical drawings with geometric...


  • Woking, Surrey, United Kingdom Expert Employment Full time

    Do you have a passion for automotive design and a strong background in composites engineering? We are seeking a skilled Composites Design Engineer to join our team at Expert Employment. In this role, you will be responsible for designing complex composite parts using Catia V5 software and collaborating with cross-functional teams to develop innovative...


  • Woking, Surrey, United Kingdom Rise Technical Recruitment Limited Full time

    Job OverviewRise Technical Recruitment Limited seeks skilled Cyber Security Experts for a challenging role. The ideal candidate will possess expertise in security & access, with a strong understanding of system implementation and maintenance.Salary Range: £32,000 - £38,000 per annum (OTE: £40,000+) + Specialist Training + Bonuses + Door to Door payThe...


  • Woking, Surrey, United Kingdom Rise Technical Recruitment Limited Full time

    At Rise Technical Recruitment Limited, we are seeking a seasoned Access Control Expert to strengthen our team. The successful candidate will be responsible for delivering top-notch security solutions, focusing on hardware and software integration, configuration, and optimization. Additionally, they will need to analyze system performance and recommend...

  • Process Safety Expert

    4 weeks ago


    Woking, Surrey, United Kingdom Rise Technical Recruitment Limited Full time £50,000 - £55,000

    Job DescriptionWe are seeking a Process Safety Expert to join our team at Rise Technical Recruitment Limited.The ideal candidate will have an engineering or manufacturing background and possess excellent knowledge of process safety principles.Responsibilities include:Assessing potential risks across the siteEnsuring compliance to industry standardsConducting...


  • Woking, Surrey, United Kingdom Alecto Recruitment Full time

    A leading industry distributor based in Woking is looking to expand its team with a skilled Technical Support Engineer/Workshop Technician. This exciting opportunity offers a unique blend of workshop and field-based work, where you will provide technical support to the service engineer team and assist the workshop manager with system build, testing, and...


  • Woking, Surrey, United Kingdom Contechs Consulting Full time

    We are seeking a highly skilled Powertrain Technical Project Lead to join our team at Contechs Consulting. This is an exciting opportunity for a technical expert to lead projects and drive results in the powertrain sector.About the RoleThis Powertrain Technical Project Lead position requires expertise in project management, cost control, performance...


  • Woking, Surrey, United Kingdom Contechs Full time

    About the Job:We are seeking an experienced Technical Visualization Artist to join our team in Woking, Surrey. This role involves working on high-profile automotive projects, creating breathtaking visual artwork and animations.Job Description:Deliver high-quality visualization support for live projects within a fast-paced design studio...

  • Construction Expert

    4 weeks ago


    Woking, Surrey, United Kingdom Cityscape Recruitment Full time

    Are you a motivated and experienced professional looking for a new challenge?Cityscape Recruitment is currently seeking a highly skilled Construction Expert to join our team and take on the role of overseeing technical aspects of construction projects.In this role, you will work closely with architects and engineers to review and approve design...


  • Woking, Surrey, United Kingdom Alecto Recruitment Full time

    Job Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team in Woking. The ideal candidate will have experience as a Workshop Technician or Field Service Engineer, with good knowledge of Fixed Gas detection or instrumentation equipment.The successful candidate will provide technical support to engineers and...


  • Woking, Surrey, United Kingdom Rise Technical Recruitment Limited Full time

    We are looking for a skilled Hybrid Working Process Safety Expert to join our team at Rise Technical Recruitment Limited. As a key member of our team, you will be responsible for developing and implementing process safety strategies that align with industry best practices.In this role, you will work closely with cross-functional groups to identify and...


  • Woking, Surrey, United Kingdom Rise Technical Recruitment Limited Full time £50,000 - £55,000

    About the Role:We are looking for a talented Technical Safety Specialist to join our team in Woking, Surrey. The successful candidate will have a strong background in process safety and be able to provide technical guidance and support to our clients.The ideal candidate will have excellent communication skills, be able to work effectively in a team...


  • Woking, Surrey, United Kingdom ION Full time

    ION Markets Technical Support TeamThe EMEA Technical Support team provides technical assistance to equities and derivatives customers as part of ION Markets' global support team. The team is responsible for technical investigation, keeping customers informed, and reporting potential software defects to the Development teams. We take the lead in service...


  • Woking, Surrey, United Kingdom Zenopa Full time

    Job Title: Field Service EngineerWe are seeking a skilled Field Service Engineer to join our team at Zenopa. The successful candidate will be responsible for providing technical support and maintenance services to our clients in the UK, Belgium, Luxembourg, and France.About the Role:This is a fantastic opportunity to work with a leading diagnostics company...