Technical Operations Specialist
1 month ago
As a key member of our global team, the Technical Operations Specialist plays a vital role in ensuring the smooth running of ION hosted environments. This involves working closely with clients, exchanges, and third-party vendors to resolve technical issues and deploy software updates in a timely and efficient manner.
Responsibilities- Investigate and resolve technical incidents assigned by the Service Desk, prioritizing tasks and updating the internal incident tracking system as needed
- Communicate updates effectively and promptly to clients, ensuring transparency and trust throughout the process
- Maintain a deep understanding of the software supported, including database structure and configuration files, to assist in issue investigation and resolution
- Oversee and test the deployment of direct-delivered software, ensuring seamless integration and optimal performance
- Develop strong working relationships with other departments to deliver exceptional service to clients, fostering a collaborative and supportive team environment
- Work closely with 3rd party vendors and exchanges to coordinate software upgrades and market events, ensuring minimal disruption to clients
- Adhere to industry best practices and department procedures for client communications, incident progression, and investigation, maintaining the highest standards of professionalism and integrity
Requirements
- Hold an IT, numerate or business-related degree or equivalent experience, with a strong foundation in technical skills and analytical problem-solving
- Develop and maintain a broad range of technical skills, including database technologies and system performance, with a strong desire to continuously develop and improve technical expertise
- Excellent written and verbal communication skills, with the ability to read and understand code in one or more programming languages, such as C++, TCL, or UNIX Scripting
- Able to work independently, with a high degree of self-motivation and a proactive approach to problem-solving, even under pressure
- A strong desire to develop a deep understanding of financial markets and business flows, with a collaborative and co-operative approach to working with team members and other departments
-
Technical Support Specialist
3 weeks ago
Woking, Surrey, United Kingdom ION Group Full timeAbout the RoleWe are seeking an exceptional Technical Support Specialist to join our EMEA Technical Support team. In this role, you will provide technical support to customers and form part of ION Markets global support team.
-
HVAC Technical Specialist
2 days ago
Woking, Surrey, United Kingdom Schneider Electric Norge AS Full timeOverview:Schneider Electric Norge AS is seeking a highly skilled HVAC Technical Specialist to join our team. As a pivotal member of our BMS field service team, you will play a critical role in delivering exceptional service to our customers.Salary: £55,000 - £65,000 per annum, depending on experienceJob Description:In this exciting opportunity, you will be...
-
Technical Visualization Specialist
5 days ago
Woking, Surrey, United Kingdom Contechs Full time**About Contechs Consulting Ltd**We are a leading recruitment consultancy specializing in Automotive, Design, Engineering, Technology & Innovation.Job Title: Technical Visualization Specialist**Location:** Hybrid Working - 2-3 days on site in Woking, SurreyAbout the Role:We are seeking an experienced Technical Visualization Specialist to join our client's...
-
Technical Software Specialist
2 days ago
Woking, Surrey, United Kingdom ION Full timeJob OverviewWe are seeking a highly skilled Technical Software Specialist to oversee the deployment of direct-delivered software, provide technical support, and investigate incidents assigned by the Service Desk.About IONWe're a global leader in trading and workflow automation software, high-value analytics, and strategic consulting. Our innovative solutions...
-
Technical Mobility Specialist
3 weeks ago
Woking, Surrey, United Kingdom Equals One Ltd Full timeJob Title:Technical Mobility SpecialistJob Overview:We are seeking a highly skilled Field Service Engineer to join our team at Equals One Ltd. As a Technical Mobility Specialist, you will play a critical role in ensuring our clients receive exceptional service and support.Based at Surrey, GU21, this full-time position requires a Full UK driving licence and...
-
Technical Imaging Specialist
8 hours ago
Woking, Surrey, United Kingdom Contechs Full timeDesign Visualisation RoleContechs is recruiting for a skilled Technical Imaging Specialist to join our team, working on behalf of our high-profile Automotive client in Woking, Surrey. The successful candidate will be responsible for delivering high-quality visualisation support for live projects.You will work closely with the design studio team to deliver...
-
Technical Support Specialist
1 month ago
Woking, Surrey, United Kingdom Capgemini UK Full timeCompany OverviewCapgemini UK is a global business and technology transformation partner that helps organizations accelerate their transition to a digital and sustainable world.About the RoleWe are seeking a Technical Support Specialist - IT Infrastructure to join our End User Experience (EUE) department. As an Onsite Engineer, you will support high-profile...
-
Technical Operations Lead
3 days ago
Woking, Surrey, United Kingdom McLaren Full timeAbout the RoleWe are looking for a Technical Operations Lead to join our New Model Launch team at McLaren Automotive. The successful candidate will be responsible for providing technical support during the development and launch of future vehicle platforms and variants.Duties and Responsibilities:Support the development and launch of future vehicle platforms...
-
Technical Visualisation Specialist
14 hours ago
Woking, Surrey, United Kingdom CV-Library Full timeJob OverviewWe are seeking a skilled Technical Visualisation Specialist to join our Design team at CV-Library in Woking, Surrey. As a key member of the hybrid working team, you will be responsible for creating high-quality visual artwork and environments using V-RED, UE4/5, and/or Blender.About the Role: This role will work cross-functionally with the design...
-
Mobile Technical Specialist
3 weeks ago
Woking, Surrey, United Kingdom Heels & Brogues Group Limited Full timeAbout the RoleWe are working with a leading organization to expand their Field Service Engineer team.Job Title: Mobile Technical SpecialistEstimated Salary: £40,000 - £60,000 per annum (dependent on experience)ResponsibilitiesThe successful candidate will be responsible for providing technical support and maintenance services to our clients in the Woking...
-
Senior Technical Installation Specialist
3 weeks ago
Woking, Surrey, United Kingdom Future Engineering Full timeCompany OverviewFuture Engineering is a leading provider of innovative engineering solutions, committed to delivering exceptional results and fostering growth in the industry. SalaryThe salary for this role ranges from £35,000 to £40,000 per annum, plus overtime, bonus, and door-to-door payments, resulting in an estimated total package of £48,000. Job...
-
Senior Technical Systems Specialist
4 weeks ago
Woking, Surrey, United Kingdom CV-Library Full timeJob OverviewThis role involves working as a key member of our team, responsible for designing and implementing complex systems engineering solutions.About the RoleWe are seeking an experienced Systems Engineer who has worked on all aspects of product design, from initial concept to delivery. The ideal candidate should have experience with agile methodologies...
-
Senior Technical Support Specialist
3 weeks ago
Woking, Surrey, United Kingdom First Call Contract Services Full timeJob OpportunityWe are currently seeking a highly skilled Senior Technical Support Specialist to join our team at First Call Contract Services.The successful candidate will be responsible for providing on-site technical support and service, conducting installations, maintenance, and repairs on equipment, as well as collaborating with the engineering team to...
-
Design Equipment Specialist
10 hours ago
Woking, Surrey, United Kingdom Rise Technical Recruitment Limited Full timeWe are looking for a skilled Sheet Metal Engineering Professional to join our dynamic team at Rise Technical Recruitment Limited. As a key member of our design team, you will play a vital role in developing innovative solutions for our clients.About the CompanyRise Technical Recruitment Limited is a market leader in providing specialist training and career...
-
Technical Market Recruiter
11 hours ago
Woking, Surrey, United Kingdom CV-Library Full timeJob Title:Technical Market Recruiter - SurreyAbout the Role:We are a specialist head-hunting agency operating in the technical market sector, offering a unique opportunity for talented individuals to join our growing team.Our proactive recruitment methods have contributed significantly to our success, setting us apart from competitors. In response to our...
-
Aftersales Technical Specialist
3 weeks ago
Woking, Surrey, United Kingdom CV-Library Full timeJob DescriptionThe role of Aftersales Technical Specialist is a fantastic opportunity for a skilled Service Engineer to take their career to the next level with a global leading manufacturer. This predominantly field-based position involves installing, commissioning, and servicing special purpose machinery in Europe, with occasional travel to Asia and...
-
Cybersecurity Specialist
11 hours ago
Woking, Surrey, United Kingdom Rise Technical Recruitment Limited Full timeCompany Overview:">Rise Technical Recruitment Limited is a specialist organisation at the forefront of its industry, renowned for looking after their staff and developing their skillset.We offer long-term job security, specialist training to develop your career, and overtime opportunities to rapidly increase annual earnings.Salary:£32,000 - £38,000 per...
-
Automotive Production Technical Specialist
4 weeks ago
Woking, Surrey, United Kingdom Motorsport Network Full timeAbout the RoleWe are seeking an experienced Automotive Production Technical Specialist to join our team at McLaren Automotive. As a key member of the New Model Launch team, you will play a crucial role in the development and launch of future vehicle platforms and variants.Main ResponsibilitiesProvide technical support and guidance to the team during early...
-
Senior Technical Systems Specialist
1 week ago
Woking, Surrey, United Kingdom CV-Library Full timeCV-Library is seeking a Senior Technical Systems Specialist to work on Common Infrastructure of combat systems.About the RoleWe are looking for an experienced professional to maturing aspects of the Common Infrastructure into the whole boat design, assessing supplier evidence against ship spec requirements, and engineering change management. The successful...
-
Technical Operations Manager
11 hours ago
Woking, Surrey, United Kingdom Motorsport-Total GmbH Full timeAbout the RoleWe are looking for a skilled Technical Operations Manager to join our team at Motorsport-Total GmbH. As an essential member of our New Model Launch team, you will be responsible for the development and launch into production of future McLaren Automotive vehicle platforms and variants.Your Main TasksDevelop and implement process improvements to...