Insurance Claims Specialist

1 day ago


Leeds, Leeds, United Kingdom hireful Full time
Job Title: Insurance Claims Specialist

**Overview:**
We are seeking an experienced Commercial Insurance Claims Handler to join our team based in Leeds. This role requires a customer-focused individual who can provide an excellent claims service to our clients.

**Key Responsibilities:**
Manage claims from different products, ensuring service standards are met and/or exceeded. Maintain an efficient diary system for all claims, chasing claims as required. Provide claims information and reports to the broking department and clients as needed. Ensure complex claims are handled according to group procedures. Acknowledge new claims to both clients and insurers, keeping clients informed and achieving the best possible outcome on each claim. Produce claims MI/claims reports when required. Meet with clients to present claims information as needed. Perform other duties as requested by management on an ad-hoc basis.

**Requirements:**
Robust experience in Property, Liability, Marine, and Business Interruption insurance claims handling, coupled with strong commercial awareness and full understanding of insurance claims procedures. Passion for delivering exceptional customer service experiences, applying TCF and KYC methodologies. Familiarity with Acturis system (desirable but not essential), proficiency in MS Excel, MS Word, and Outlook.

**Salary and Benefits:**
The estimated salary for this role is £35,000 - £45,000 per annum, depending on experience. We offer a competitive holiday allowance, company pension scheme, generous maternity and paternity leave packages, flexible benefits package, and comprehensive learning & development framework.

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