Automotive Insurance Claims Specialist
2 days ago
We are seeking an experienced Commercial Insurance Claims Handler to join our team in Leeds.
This role focuses on providing excellent claims service to clients, ensuring professional and efficient management of all claims from start to finish.
The ideal candidate will have proven claims handling experience within commercial claims. They will utilize their knowledge of motor, property, and liability insurance claims handling to deliver exceptional customer service. Their expertise in know your customer (KYC) and treating customers fairly (TCF) methodologies will enable them to handle claims in compliance with regulatory requirements and business policies.
In this position, the successful candidate will have the opportunity to be involved in various projects as the business continues to grow. Key responsibilities include managing claims across different products, maintaining accurate records, and communicating effectively with clients and insurers.
Key Responsibilities:
- Manage claims from various product lines, ensuring high standards are met.
- Maintain an efficient diary system for all claims, chasing updates as required.
- Provide claims information and reports to the broking department and clients.
- Ensure complex claims are handled according to group procedures.
- Acknowledge new claims to clients and insurers, keeping them informed throughout the process.
- Produce claims reports as needed.
- Meet with clients to present claims information.
- Perform other duties as assigned by management.
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