Insurance Claims Specialist

23 hours ago


Leeds, Leeds, United Kingdom QBE Insurance Group Full time
Job Overview
As a Claims Adjuster at QBE Insurance Group, you will be responsible for investigating and resolving Employee Liability/Personal Injury claims while ensuring fair treatment of customers.

About the Role
This is an excellent opportunity to join our dynamic team of over 500 professionals across the UK and Europe, handling over 200,000 claims annually. You will work closely with the Claims Team Leader, flagging complaints when needed, and maintaining up-to-date knowledge of the Claims Portfolio to support underwriting and claims decisions.

Key Responsibilities
* Investigate and resolve EL/PL claims efficiently, minimizing leakage while providing exceptional service.* Manage claims and material issues to resolve and settle claims cost-effectively.* Ensure timely responses to claims fees, advices, and stakeholder requests in line with service standards.* Accurately reserve claims to maintain clear visibility of the company's liability.

Requirements
To succeed in this role, you should possess great investigation skills, good communication skills, and enjoy building strong relationships to support others. Experience dealing with policy coverage and ability to use MS office applications such as Word, Excel, and PowerPoint are essential. Additionally, you must have a passion for contributing to QBE's vision of enabling a more resilient future for our customers and the community.

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