Guest Experience Coordinator
23 hours ago
The ideal candidate will be responsible for ensuring seamless guest experiences across all touchpoints. Key responsibilities include:
- Developing Strategies to enhance guest satisfaction and loyalty;
- Collaborating with Teams to drive process improvements and innovation;
- Providing Exceptional Service, addressing guest concerns, and resolving issues promptly;
- Maintaining Product Knowledge and staying up-to-date on industry trends;
- Conducting Quality Control Checks to ensure consistency and excellence throughout the property.
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Hotel Guest Experience Coordinator
3 weeks ago
Aberdeen, Aberdeen City, United Kingdom The Aberdeen Douglas Hotel Full timeKey ResponsibilitiesThe successful candidate will be responsible for delivering exceptional customer service, handling guest inquiries, and resolving any issues that may arise. Other key duties include:Making and confirming reservations in a timely mannerAssigning rooms and issuing room keys to guestsProcessing all payment types, including credit cards and...
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Guest Relations Coordinator
3 weeks ago
Aberdeen, Aberdeen City, United Kingdom Aloft Aberdeen- TECA Full timeJob Title: Guest Service AssistantWe are looking for an enthusiastic and customer-focused individual to join our team as a Guest Service Assistant.About the RoleIn this role, you will be responsible for providing exceptional service to our guests, ensuring seamless check-ins, check-outs, and everything in between.Key ResponsibilitiesBe the friendly face that...
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Guest Experience Support Specialist
7 days ago
Aberdeen, Aberdeen City, United Kingdom WGC Ltd. Full timeGuest Experience Support Specialist Job DescriptionWe are seeking a highly motivated and experienced Guest Experience Support Specialist to join our team at WGC Ltd. The successful candidate will be responsible for supporting the housekeeping team in maintaining the highest standards of cleanliness and guest satisfaction across our properties.The ideal...
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Operations Manager
5 days ago
Aberdeen, Aberdeen City, United Kingdom TGI Friday's Full timeDeputy General Manager RoleEstimated Salary: £45,000 - £55,000 per annum.We are seeking a Deputy General Manager to lead our team in Aberdeen. As a key member of our management team, you will be responsible for overseeing aspects of store operations, maintaining our high standards, and delivering exceptional guest experiences. About the RoleThis is an...
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Guest Services Ambassador
7 days ago
Aberdeen, Aberdeen City, United Kingdom Holiday Inn Express Full timeAbout the RoleWe are currently seeking a highly motivated and organised Hotel Receptionist to join our team at Holiday Inn Express. As the first point of contact for our guests, you will be responsible for providing exceptional customer service and ensuring a seamless check-in and check-out experience.Key Responsibilities:Provide a warm welcome to guests...
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Hospitality Guest Ambassador
4 weeks ago
Aberdeen, Aberdeen City, United Kingdom RBH Full timeAre you a people person with a passion for hospitality? Do you want to work for a company that values its employees and strives to create unforgettable guest experiences?As a Casual Receptionist at the Hilton Aberdeen TECA, you'll be responsible for delivering exceptional service to hotel guests, ensuring all brand standards are met and excellent customer...
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Customer Experience Coordinator
3 weeks ago
Aberdeen, Aberdeen City, United Kingdom Village Hotels Full timeJob OverviewWe are seeking a skilled and enthusiastic Customer Experience Coordinator to join our team at Village Hotels. As a key member of our events team, you will be responsible for delivering exceptional customer experiences and supporting the planning and execution of corporate meetings, conferences, and other events.The ideal candidate will have...
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Learning Experience Coordinator
7 days ago
Aberdeen, Aberdeen City, United Kingdom Stangate Recruit Full timeWe are seeking a skilled Campus Learning Experience Coordinator to join our team at Stangate Recruit. As a key member of our training department, you will be responsible for ensuring that our clients receive exceptional service and support. Your role will involve coordinating logistics, managing resources, and communicating with stakeholders.To be successful...
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Hotel Guest Services Representative
3 days ago
Aberdeen, Aberdeen City, United Kingdom Holiday Inn Express Full timeAbout the RoleHoliday Inn Express is seeking a professional and welcoming Hotel Receptionist to join our team. The ideal candidate will be responsible for providing top-notch customer service, handling guest requests, and ensuring a seamless stay for our guests.Responsibilities:Provide a warm welcome to guests and handle check-ins efficiently.Process...
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Dining Experience Coordinator
4 weeks ago
Aberdeen, Aberdeen City, United Kingdom Woodlands Care Home Full timeDining Experience Coordinator OpportunityWe are seeking a skilled Dining Experience Coordinator to oversee the smooth operation of our dining areas at Woodlands Care Home. Located in the tranquil Craigiebuckler area of Aberdeen, our care home provides distinguished care services tailored to various needs.The successful candidate will be responsible for...
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Event Coordinator Specialist
2 days ago
Aberdeen, Aberdeen City, United Kingdom Britannia Hotels Full timeHotel Event Coordinator Job DescriptionAbout the Role:We are seeking a skilled Hotel Event Coordinator to join our team at The Britannia Aberdeen, Waterside Inn. As an event coordinator, you will be responsible for planning and executing successful events that exceed our guests' expectations.Key Responsibilities:Event Planning: Work closely with the...
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Hospitality Service Coordinator
4 weeks ago
Aberdeen, Aberdeen City, United Kingdom RBH Full timeA 4-star contemporary hotel in Aberdeen is seeking a full-time Hospitality Service Coordinator to join its team. As a key member of the hotel's operations, you will play a crucial role in delivering exceptional guest experiences and maintaining the highest standards of customer service.Company OverviewThe Aberdeen Altens Hotel is managed by RBH Hospitality,...
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Customer Experience Coordinator
7 days ago
Aberdeen, Aberdeen City, United Kingdom B&Q Full timeJob DescriptionWe are seeking a skilled and organized individual to join our Store to Home delivery hub team as a Customer Experience Coordinator. In this role, you will be responsible for creating a brilliant experience for every local customer who orders our products online.You will work closely with your hub team to process online orders, manage stock,...
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Home Buyer Experience Coordinator
5 hours ago
Aberdeen, Aberdeen City, United Kingdom TEXO Recruitment Full timeWe are looking for an experienced Home Buyer Experience Coordinator to deliver exceptional service to our clients in North East Scotland. As a key member of our team, you will play a vital role in ensuring a smooth home buying process.Job Summary:Collaborate with Customer Care Co-ordinators/Administrators to coordinate customer appointments and ensure timely...
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Hospitality Experience Expert
2 weeks ago
Aberdeen, Aberdeen City, United Kingdom Courtyard by Marriott Aberdeen Airport Full timeCourtyard by Marriott Aberdeen Airport is seeking a skilled Food & Beverage Expert to join our team.Your primary responsibility will be to provide a superior guest experience, ensuring every traveler feels valued and cared for.As a key member of our team, you will be expected to:Provide exceptional guest serviceExceed guest expectationsWork collaboratively...
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Hotel Staff
2 weeks ago
Aberdeen, Aberdeen City, United Kingdom WGC Full timeJob OverviewWe are seeking a highly motivated and detail-oriented individual to join our hotel team as a Room Attendant. As a key member of our housekeeping team, you will be responsible for ensuring that our guest rooms meet the highest standards of cleanliness and comfort.About WGCWGC is the UK's leading outsourced hotel services company, dedicated to...
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Home Care Experience Coordinator
4 hours ago
Aberdeen, Aberdeen City, United Kingdom TEXO Recruitment Full timeJob DescriptionTXTX Recruitment is looking for an experienced Home Care Experience Coordinator to join our client's team in North East Scotland.The successful candidate will be responsible for ensuring home buyers receive exceptional care following their home buying experience.Responsibilities:Attend customer appointments on time and source necessary...
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Housekeeping Assistant
2 weeks ago
Aberdeen, Aberdeen City, United Kingdom WGC Full timeJob DescriptionWe are looking for a skilled and enthusiastic individual to join our housekeeping team as a Room Attendant. In this role, you will be responsible for ensuring that our guest rooms meet the highest standards of cleanliness and comfort.About WGCWGC is a leading provider of hotel services, committed to delivering exceptional guest experiences....
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Hotel Experience Manager
3 weeks ago
Aberdeen, Aberdeen City, United Kingdom Aloft Aberdeen- TECA Full timeAbout Our HotelLocated at the site of The Event Complex Aberdeen, Aloft Aberdeen-TECA offers stunning views and easy access to local attractions.Job DescriptionThis is a fantastic opportunity to join our dynamic team as a Guest Service Assistant, where you will be responsible for ensuring that every guest has an exceptional experience from check-in to...
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Dining Experience Ambassador
4 weeks ago
Aberdeen, Aberdeen City, United Kingdom Hilton Aberdeen TECA Full timeRequired Skills and QualificationsTo be successful as a Food and Beverage Team Member at Hilton Aberdeen TECA, you will need:A friendly, professional approach with a passion for creating positive guest experiences.Prior food and beverage service experience is a plus, but we welcome a willingness to learn.Clear communication skills to interact confidently...