Operations Manager

3 days ago


Aberdeen, Aberdeen City, United Kingdom TGI Friday's Full time
Deputy General Manager Role

Estimated Salary: £45,000 - £55,000 per annum.

We are seeking a Deputy General Manager to lead our team in Aberdeen. As a key member of our management team, you will be responsible for overseeing aspects of store operations, maintaining our high standards, and delivering exceptional guest experiences.

About the Role

This is an exciting opportunity to join our Fridays Family as a Deputy General Manager. You will be reporting into the General Manager and will be involved in various aspects of store operations, including People, Guest, Sales, Profit, Operations, Health & Safety, and Property.

You will lead by example, embodying our TGI Fridays values of Pride, Passion, Personality, and Protection. Your primary objective will be to create an environment where our teams and guests feel valued, loyal, and celebrated.

To succeed in this role, you will have hospitality leadership experience from a customer-focused environment, a real passion for delighting guests, food, drinks, and hospitality, and a proven track record of driving sales within a hospitality environment.

  • Main Responsibilities:
  • Lead and inspire the performance of the store team through our TGI Fridays values.
  • Oversee aspects of the stores operation and performance, including People, Guest, Sales, Profit, Operations, Health & Safety, and Property.
  • Maintain TGI Friday's standards and ensure the restaurant performance delivers its targets.

What We Offer:

  • Guaranteed 48-hour contract.
  • Annual incentive programme.
  • Enhanced pension benefits.
  • Optional Private Medical Insurance.
  • Access to the Aspire Leadership Development Programme.
  • Attendance at the Leadership Conference.
  • Development programmes that support and fast-track career progression.
  • Apprenticeship programmes available to all levels.
  • Unlimited access to 50% off our food menu for each employee and up to 5 of their family and friends.
  • Recognition for great performance aligned to our TGI Fridays Values.
  • Great incentives for delivering great results.
  • A generous Refer a Friend scheme.
  • Wagestream - Track, access, and manage your pay at any time.
  • Hospitality action membership.
  • Reward programmes, long service awards, and staff recognition and incentives.

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