Reablement Liaison Officer
6 days ago
Job Summary:
We are seeking a highly skilled and motivated Reablement Liaison Officer to join our team at Norfolk. As a key member of our multidisciplinary team, you will be responsible for providing excellent customer service and ICT support to service users, their families, and healthcare professionals.
Key Responsibilities:
- Take referrals into our service via phone and Liquid Logic, our social care system
- Set up visits to service users for support workers using electronic scheduling software
- Provide ICT support to support workers while they are working in the community
- Assess risk and take appropriate action to ensure the safety and well-being of service users
Requirements:
- Excellent ICT skills and ability to work to tight deadlines
- Ability to assess risk and take appropriate action
- Excellent customer service skills and ability to work independently
- Ability to work as part of a multidisciplinary team to support people to return to their homes
Working Arrangements:
The role is hybrid, working both from home and a locality office. Our rota is on a two-week basis, which includes working morning and evening shifts, alternative weekends, and bank holidays, but is planned in advance to help us deliver our service while enabling a healthy work-life balance.
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