Social Care Coordinator
7 days ago
Job Summary:
We are seeking a highly skilled and motivated Reablement Liaison Officer to join our team at Norfolk. As a key member of our social care team, you will be responsible for providing excellent customer service and ICT skills to support individuals in need.
Key Responsibilities:
- Take referrals into our service via phone and Liquid Logic, our social care system.
- Set up visits to service users for support workers using electronic scheduling software.
- Provide information and support to GPs, community health services, social services, and service users and their families.
- Take referrals for Norfolk First Support, a service that delivers support to adults in their own homes.
Requirements:
- Excellent ICT skills and ability to work to tight deadlines.
- Ability to assess risk and take appropriate action.
- Excellent customer service skills and ability to work independently.
- Ability to work as part of a multidisciplinary team to support individuals to return to their homes.
Working Arrangements:
The role is hybrid, with a mix of working from home and a locality office. The rota is on a two-week basis, with a mix of morning and evening shifts, alternative weekends, and bank holidays.
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