Team Leader

3 days ago

Dundee, Dundee City, United Kingdom The Rank Group Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Team Leader at Mecca Bingo, Dundee Douglasfield.

Key Responsibilities

  • Lead a team of dedicated staff to deliver exceptional customer service and ensure a memorable experience for our customers.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with colleagues to achieve sales targets and drive business growth.
  • Provide coaching and training to team members to enhance their skills and performance.
  • Monitor and maintain high standards of customer service, ensuring a safe and enjoyable environment for all customers.

Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment and prioritize tasks to meet deadlines.
  • Strong leadership and team management skills, with the ability to motivate and inspire team members.
  • Proven track record of delivering results and achieving targets.
  • Flexibility to work a variety of shifts, including evenings and weekends.

What We Offer

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to enhance your skills and career progression.
  • A fun and supportive work environment with a team of like-minded individuals.
  • The opportunity to work for a leading operator of bingo clubs in the UK, with a reputation for excellence and customer satisfaction.

About Us

The Rank Group is a leading operator of bingo clubs in the UK, with a commitment to providing exceptional customer service and creating a fun and welcoming environment for all customers. We are proud to offer a range of exciting opportunities for career development and growth, and we are looking for talented individuals to join our team.

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