Customer Service Manager

1 week ago


York, York City, United Kingdom Hackett London (Retail) Full time

About Us

Hackett London (Retail) is a renowned luxury fashion brand that values creativity, quality, and attention to detail in every aspect of our production process. We are seeking a driven and passionate Assistant Store Manager to join our team.

Main Responsibilities

The successful candidate will be responsible for enthusiastically transmitting the passion for the brand to the sales team, supporting the Store Manager, and driving sales through product knowledge and team management. Key responsibilities include team management, sales leadership, customer experience, and shop operations.

Requirements

  • Degree in Business Administration and Management (desirable).
  • Fashion retail experience, minimum two years.
  • Fluent English, level B2 (minimum).
  • Team building skills.
  • Results-oriented.
  • Motivated, energetic, people person, and team player.

What We Offer

  • Working with us comes with a host of attractive benefits designed to enhance your professional and personal life.
  • Uniform: Enjoy a stylish and professional uniform provided by the company.
  • Discounts: We offer a staff discount across all AWWG brands in Europe.
  • Commissions: A monthly commission system where the more you sell, the more you earn.
  • Career Growth Opportunities: Take advantage of significant opportunities for career progression and personal growth within the company.
  • Access to Perkbox: Gain access to Perkbox, an exclusive platform offering various perks and discounts.
  • Life assurance.


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