Digital Solutions Manager

1 week ago


Peterborough, Peterborough, United Kingdom Convera Holdings, LLC. Full time
Digital Solutions Manager

Convera Holdings, LLC. is seeking a highly skilled Digital Solutions Manager to strengthen and drive our digital solutions team. As a key member of our team, you will be responsible for driving operating improvements across the organization, directly impacting the quality of service to our customers.

Key Responsibilities:
  • Contribute to the evaluation of candidate business processes for automation suitability, working closely with operations leaders and technology architects to perform analysis, build and manage the solutions backlog, provide recommendations, define requirements, and provide inputs to the design of innovative solutions in accordance with standard design principles and conventions.
  • Manage and develop a team for building and running automated solutions, acting as the leading technologist within the Op Tech team.
  • Complete the development, testing, and deployment of RPA solutions, defining testing strategies and scenario reviews with project teams.
  • Support RPA environment operations and maintenance, including KPI definition and tracking, event logging & monitoring, auditing & reporting of RPA performance.
  • Contribute to the evaluation and technical integration of other technologies (low code solutions, OCR, AI / ML etc.).
Requirements:
  • Extensive professional coding experience with Python, VB.NET or C# and VBA or similar.
  • Knowledge of AWS and deploying automation solutions on native cloud services.
  • Experience with crafting detailed Standard Operating Procedures (SOP), specific to building Robotic Process Automations, and training briefs for junior developers.
  • Excellent communication skills, use of virtual project management tools, leading virtual meetings/workshops, and other work exercises.
What We Offer:
  • Market competitive monthly gross salary.
  • Opportunity to earn an annual bonus.
  • Great career growth and development opportunities in a global organization.
  • Flexible approach to work / hybrid home & office.
  • Generous employee benefits including insurance (health, disability, life) and retirement programs.
  • Paid holidays, time-off and leave policies for life events (maternity, paternity, adoption, bereavement, military).
  • Paid leave for volunteering opportunities.


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