Business Support Manager

7 days ago


Peterborough, Peterborough, United Kingdom GVC Limited Full time
About the Role

GVC Limited is seeking an experienced Business Support Manager to lead our AI-driven business support initiatives. As a key member of our team, you will be responsible for ensuring customer requirements are met, business objectives are aligned with AI solutions, and overall project success.

Key Responsibilities
  • Build and lead a high-performing Business Support team to support AI-driven projects and solutions.
  • Act as the primary point of contact for customer interactions, ensuring that customer needs are fully understood and delivered through AI solutions.
  • Work closely with the development team to design, implement, and refine AI-driven solutions tailored to customer requirements and business objectives.
  • Lead customer-facing engagements, identify opportunities for AI-driven improvements, and shape the project pipeline to align with customer goals.
  • Collaborate with cross-functional teams including Sales, Development, and Product Management to ensure successful delivery of AI-driven business solutions.
Requirements
  • Proven experience in a Business Support, Customer Success, or similar role.
  • Strong experience with AI-driven solutions, machine learning applications, or advanced analytics.
  • Experience leading a customer-facing team and managing multiple projects simultaneously.
  • Excellent leadership, team-building, and management skills.
  • Strong communication and presentation skills, with the ability to engage and influence customers and internal stakeholders.
About GVC Limited

GVC Limited is a team of experienced technical professionals dedicated to providing top-quality IT services. We specialise in Development, Digital Marketing, IT Infrastructure, and more, turning customer ideas into reality.


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