Store Operations Manager

2 days ago


Saint Peters, Kent, United Kingdom Tesco Full time
Be a Part of Our Store Team

At Tesco, we're committed to serving our customers, communities, and planet a little better every day. As a Shift Leader, you'll play a vital role in delivering exceptional customer experiences and driving store performance.

Key Responsibilities:
  • Lead by Example: Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations.
  • Customer Focus: Be there for customers, listening to them and helping to make sure they leave the store with what they came for.
  • Team Development: Look for ways to improve service, including coaching your colleagues and giving feedback to the team.
  • Store Performance: Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store.
  • Community Engagement: Supporting managers to coordinate seasonal, community, and charity events.
  • Continuous Improvement: Staying knowledgeable about store performance, and looking for ways to improve and simplify operations.
  • Decision Making: To be a good decision maker, who's flexible in the way you think, and comfortable handling change to ensure everything we do is right for customers and colleagues.
  • Curiosity and Innovation: To be curious, and always on the lookout for ideas and opportunities to serve our customers, communities, and planet a little better every day.
What We Offer:
  • Competitive Pay: Our Shift Leader rate of pay starts from £14.
  • Flexible Working: We welcome chats about flexible working from day one.
  • Benefits Package: Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays), life cover of five times your pay, and an award-winning pension with matching contributions up to 7%.
  • Wellbeing Support: We put your wellbeing first, and support is always available if you need it.
  • Discounts and Perks: Get 10% off and 15% at pay day weekends, and choose from a range of benefits to suit you, including discounts and shares, cycle to work schemes, and more.


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