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Retail Operations Manager

2 months ago

Saint Peters, Kent, United Kingdom Smyths Toys Full time
{"title": "Duty Manager", "description": "

About the Role

We are seeking a highly motivated and experienced Duty Manager to join our team at Smyths Toys in Aylesbury. As a key member of our store management team, you will be responsible for delivering exceptional customer service, driving sales growth, and ensuring the smooth operation of our store.

Key Responsibilities

  • Lead and motivate a team of sales associates to achieve sales targets and provide excellent customer service
  • Manage store operations, including inventory management, visual merchandising, and cash handling
  • Develop and implement sales strategies to drive growth and increase customer engagement
  • Monitor and analyze sales data to inform business decisions and optimize store performance
  • Collaborate with the store management team to achieve business objectives and improve store operations

Requirements

  • Proven experience as a Duty Manager or similar role in a retail environment
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team
  • Strong analytical and problem-solving skills, with the ability to interpret sales data and make informed business decisions
  • Ability to work effectively in a fast-paced environment and prioritize tasks to meet deadlines
  • Excellent customer service skills, with a focus on delivering exceptional customer experiences

What We Offer

  • An attractive salary and bonus package
  • A comprehensive benefits package, including 4 weeks' annual leave, a defined contribution pension scheme, and life assurance cover
  • Opportunities for career development and progression within the company
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration
", "lang_code": "en-US"}