Retail Operations Manager

2 days ago


Saint Peters, Kent, United Kingdom Cancer Research UK Full time

At Cancer Research UK, we exist to beat cancer. Our vibrant and fast-paced retail teams are professionals with purpose, working together to make a difference every day.

We are looking for an inspiring Retail Operations Manager to join our trading team in our homeware department. As an ambassador for Cancer Research UK, you will support the superstore management team to maximise on sales and fundraising targets.

You will be responsible for the commercial running of the homeware department, including display and merchandising, stock management and generation, maintaining shop standards, store layout, sales and income. You will work alongside the superstore management team to meet agreed targets for donated stock, cash, benchmark gift aid, average selling price, sell through and stock processing.

Key responsibilities include:

  1. Leading by example and providing excellent customer and supporter service
  2. Supporting the organisation and delivery of creative fundraising events for your store
  3. Deputising for the superstore management team by assuming additional responsibilities including supervision of colleagues and volunteers, assisting with team training and undertaking keyholder responsibilities when required

We offer a generous salary and benefits package, a wide range of career and personal development opportunities, and high-quality tools, policies and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

Our retail teams also have access to confidential wellbeing support from the Retail Trust.

Applicants will be required to complete an anonymised application form, and will be subject to a satisfactory basic DBS check.



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