Front Desk Operations Specialist

1 day ago


Beaconsfield, United Kingdom Platinum Resourcing (UK) Ltd Full time

About the Role:

We are seeking a highly skilled Front Desk Operations Specialist to join our team at Platinum Resourcing (UK) Ltd. As a key member of our front-of-house team, you will be responsible for ensuring that all aspects of our front desk operations run smoothly and efficiently.

Key Responsibilities:

  • Monitor appointment schedules, proactively managing waiting times and keeping clients informed.
  • Ensure strict adherence to protocols, including confidentiality and safeguarding.
  • Support the implementation of quality improvement initiatives to enhance service delivery.

Requirements:

  • A minimum of GCSE qualifications in English and Maths.
  • Demonstrated experience in a front-of-house or customer-facing role.
  • Strong proficiency in Microsoft Office and the ability to adapt to new IT systems.
  • Exceptional communication skills, both written and verbal.
  • Highly organised with the ability to multitask and prioritise effectively.

About the Opportunity:

This is a fantastic opportunity to work with a supportive and inclusive team dedicated to delivering excellent client care and service. We offer a competitive salary of £25,000-£27,000 per annum, depending on experience, opportunities for career progression and professional development.

About Us:

We are a leading professional services provider based in Beaconsfield, committed to delivering exceptional service and operational efficiency.


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