Front Desk Operations Specialist
1 day ago
About the Role:
We are seeking a highly skilled Front Desk Operations Specialist to join our team at Platinum Resourcing (UK) Ltd. As a key member of our front-of-house team, you will be responsible for ensuring that all aspects of our front desk operations run smoothly and efficiently.
Key Responsibilities:
- Monitor appointment schedules, proactively managing waiting times and keeping clients informed.
- Ensure strict adherence to protocols, including confidentiality and safeguarding.
- Support the implementation of quality improvement initiatives to enhance service delivery.
Requirements:
- A minimum of GCSE qualifications in English and Maths.
- Demonstrated experience in a front-of-house or customer-facing role.
- Strong proficiency in Microsoft Office and the ability to adapt to new IT systems.
- Exceptional communication skills, both written and verbal.
- Highly organised with the ability to multitask and prioritise effectively.
About the Opportunity:
This is a fantastic opportunity to work with a supportive and inclusive team dedicated to delivering excellent client care and service. We offer a competitive salary of £25,000-£27,000 per annum, depending on experience, opportunities for career progression and professional development.
About Us:
We are a leading professional services provider based in Beaconsfield, committed to delivering exceptional service and operational efficiency.
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