Aesthetics Front of House
5 months ago
Job Title: Aesthetic Clinic Front of House
Location: Beaconsfield
Position Overview
About MBA Clinics
With a legacy spanning over 20 years, MBA Clinics is a medical-led practice with a distinguished presence in Beaconsfield and Datchet. Renowned for offering a suite of state-of-the-art technologies, we excel in providing unparalleled customer service. Our reputation as the leading laser clinic in Buckinghamshire and Berkshire is a testament to our commitment to excellence.
We specialise in a wide array of treatments, including facial injectables, advanced laser therapies, body contouring, medical-grade facials, and more. Some of our technologies include SPLENDORX, Lumenis Lightsheer, M22 and CO2 lasers, EMSCULPT, COOLSCULPTING, HydraFacial, MORPHEUS8, Celluma, and the Observe imaging system.
Key Responsibilities
Oversee the daily operations of the clinic.
Manage appointment booking and maintain complete oversight of the upcoming schedule.
Manage both inbound and outbound communications, ensuring high standards of courtesy and professionalism.
Ensure clients are well-informed with the ability to discuss treatments and skincare in detail, providing comprehensive support and price quotations where needed.
Provide a warm and welcoming service to our patients, upholding exceptional levels of communication and customer service.
Handle stock management, including ordering and inventory checks with the ability to pre-empt requirements and alert management of any issues pertaining to consumables and supplies.
Maintain and deliver clinic policies and standards at a high level.
Conduct price quotations, manage consent forms.
Manage till operations and invoicing.
Essential Skills
Proficient knowledge and passion for aesthetic treatments and skincare.
Excellent IT and administrative capabilities, particularly with Microsoft Office suite. A familiarity with Pabau software is advantageous.
Exemplary presentation and professionalism.
Proven experience in a similar high-end service environment.
Acute attention to detail and excellent communication skills, both written and verbal.
Ability to work collaboratively, multitask efficiently, and remain composed in a fast-paced setting.
A confident, approachable, and highly engaging personality capable of building strong relationships with patients and colleagues.
We Offer
A competitive salary package, including commission.
28 days of paid holiday per annum, including bank holidays.
Extensive training and development opportunities.
Exclusive discounts on products and complementary aesthetic treatments.
**Salary**: Reflective of experience
Join Our Team
**Job Types**: Full-time, Part-time, Permanent
**Salary**: From £12.00 per hour
**Benefits**:
- Employee discount
- Free parking
- Sick pay
- Store discount
Schedule:
- Weekend availability
Supplemental pay types:
- Commission pay
**Experience**:
- aesthetics: 1 year (required)
Work Location: In person
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