Reservation Coordinator

1 week ago


Liverpool, Liverpool, United Kingdom AccorHotel Full time

Job Overview

We are seeking a highly skilled Reservation Agent to join our team at AccorHotel. In this dynamic role, you will be responsible for managing reservations received via various channels, ensuring a seamless and efficient booking process.

You will drive room sales in line with our brand and hotel policies, while providing guests with exceptional assistance and a warm welcome.

Your Key Responsibilities:

  • Manage reservations accurately and efficiently
  • Collaborate effectively with other hotel departments
  • Communicate crucial information to relevant staff members
  • Confirm reservations with meticulous attention to detail
  • Provide exceptional customer service

Requirements:

  • Leadership & Reporting
  • Comprehensive Operational Oversight
  • Quality Assurance
  • Coordination & Optimization
  • Culture & Development
  • Talent Management
  • Duty Management

Additional Information:



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