Reservation Coordinator
1 week ago
Job Overview
We are seeking a highly skilled Reservation Agent to join our team at AccorHotel. In this dynamic role, you will be responsible for managing reservations received via various channels, ensuring a seamless and efficient booking process.
You will drive room sales in line with our brand and hotel policies, while providing guests with exceptional assistance and a warm welcome.
Your Key Responsibilities:
- Manage reservations accurately and efficiently
- Collaborate effectively with other hotel departments
- Communicate crucial information to relevant staff members
- Confirm reservations with meticulous attention to detail
- Provide exceptional customer service
Requirements:
- Leadership & Reporting
- Comprehensive Operational Oversight
- Quality Assurance
- Coordination & Optimization
- Culture & Development
- Talent Management
- Duty Management
Additional Information:
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