Motor Claims Coordinator

5 days ago


Liverpool, Liverpool, United Kingdom Roberts Webb Recruitment Full time

We are seeking an experienced Motor Claims Handler to join our client's team in Liverpool. The successful candidate will be responsible for managing their own caseload, ensuring fair and economical claim settlements, and providing excellent customer service.

About the Role:
  • Audit policy coverage and make informed decisions on indemnity and liability.
  • Negotiate and settle claims, including total loss, property damage, and credit hire.
  • Recover claims outlay where appropriate and ensure accurate reserves.
  • Appoint and manage partner companies and maintain SLA compliance.
  • Communicate effectively with customers, third parties, and stakeholders.
  • Resolve complaints promptly and maintain accurate records.
  • Support team targets and contribute to process improvements.
  • Ensure compliance with FCA regulations and company policies.

The ideal candidate will have excellent communication skills, be able to work independently, and have a strong understanding of FCA regulations. Salary: up to £25,000 per annum. Benefits include 22 days plus bank holidays or day in lieu, pension, life assurance scheme, development opportunities, and more.



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