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Receptionist

1 month ago

Poole, Poole, United Kingdom Bupa Full time

About the Role

We are seeking a skilled Receptionist to join our team at Bupa. As the first point of contact for visitors, you will be responsible for managing new enquiries, providing advice and support, and conducting show-arounds within the care home.

Key Responsibilities

  • Act as the first point of contact for all visitors to the home
  • Take responsibility for managing new enquiries
  • Provide advice and support both face to face and over the phone
  • Conduct show-arounds within the care home
  • Support the Home Manager and Administrator with clerical duties
  • Deal with enquiries in a timely manner and ensure daily and weekly tasks are completed

Requirements

You will have experience in providing excellent customer service, a friendly manner, and the ability to build strong relationships with our residents, their families, and internal teams. You will be dedicated, efficient, and have the ability to handle a varied workload.

What We Offer

We offer a range of benefits to support your health and wellbeing, including access to our global wellbeing programme, Viva, and a range of family-friendly benefits. You will also receive a competitive salary, annual allowance, and opportunities for career development.