Administrative Assistant
5 days ago
About the Role
We are seeking an experienced and skilled Administrative Assistant to join our dynamic team at NELFT North East London Foundation Trust. As an Administrative Assistant, you will play a vital role in supporting the day-to-day operations of our SET CAMHS clinic.
Key Responsibilities
- Provide administrative support to the team, including preparing patient letters, managing emails, and maintaining accurate records.
- Assist with data entry and maintenance of patient information using Systmone database or similar systems.
- Liaise with members of staff, including clinicians and senior managers, to ensure seamless communication and collaboration.
- Provide direct telephone and face-to-face contact with service users and their carers/parents, demonstrating excellent customer service skills.
- Contribute to the development and implementation of administrative processes and procedures to improve efficiency and effectiveness.
Requirements
- Good organizational and administrative skills, with the ability to prioritize tasks and work under pressure.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and service users.
- Minimum 2 years of administrative experience, preferably in a healthcare or social care setting.
- Basic awareness of IT and IT skills, with the ability to learn and adapt to new systems and technologies.
- Level 2 or equivalent standard of literacy and numeracy.
About NELFT
As a leading provider of mental health services for children and young people, NELFT North East London Foundation Trust is committed to delivering high-quality care and support to our service users. We are a dynamic and forward-thinking organization, dedicated to improving the lives of those we serve.
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