Administrative Assistant
2 days ago
About the Role
We are seeking an experienced and skilled Administrative Assistant to join our dynamic team at NELFT North East London Foundation Trust. As an Administrative Assistant, you will play a vital role in supporting the day-to-day operations of our SET CAMHS clinic.
Key Responsibilities
- Provide administrative support to the team, including preparation of patient letters, sorting incoming/out-going mail, and management of queries.
- Use database systems to interrogate patient information and update records accordingly.
- Liaise with members of staff, including clinicians and senior managers, to ensure smooth communication and collaboration.
- Utilize Microsoft applications, such as email, Excel, and Word, to perform administrative tasks.
- Provide direct telephone and face-to-face contact with service users and their carers/parents.
- Work in a busy office environment, prioritizing tasks and managing workload effectively.
Requirements
- NVQ Administration/Customer Service Level 3 or equivalent level of proven experience.
- Basic awareness of IT and IT skills.
- Level 2 or equivalent standard of literacy and numeracy.
About NELFT
NELFT is a leading provider of mental health services for children and young people, with a strong commitment to delivering high-quality care. As an Administrative Assistant, you will be part of a dynamic team that is dedicated to making a positive impact on the lives of our service users.
What We Offer
- A comprehensive induction program, including mandatory training and systems training.
- A supportive and collaborative work environment.
- The opportunity to work with a talented team of professionals who are passionate about delivering excellent care.
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