Administrative Assistant
2 months ago
About the Role
We are seeking an experienced and organized Administrative Assistant to join our dynamic team at NELFT North East London Foundation Trust. As an Administrative Assistant, you will play a vital role in supporting the day-to-day operations of our SET CAMHS clinic.
Key Responsibilities
- Provide administrative support to the team, including preparing patient letters, managing emails, and maintaining accurate records.
- Assist with data entry and maintenance of patient information using Systmone database or similar systems.
- Liaise with members of staff, including clinicians and senior managers, to ensure smooth communication and collaboration.
- Provide excellent customer service to service users, their carers/parents, and other stakeholders.
- Contribute to the development and implementation of administrative processes and procedures to improve efficiency and effectiveness.
Requirements
- Good organizational and administrative skills, with the ability to prioritize tasks and work under pressure.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and stakeholders.
- Minimum 2 years of administrative experience in a busy office environment, preferably in the NHS or a similar healthcare setting.
- Basic awareness of IT and IT skills, with the ability to learn and adapt to new systems and technologies.
- Level 2 or equivalent standard of literacy and numeracy.
About NELFT
NELFT North East London Foundation Trust is a leading provider of mental health services for children and young people. We are committed to delivering high-quality care and support to our service users and their families. As an Administrative Assistant, you will be part of a dynamic team that is passionate about making a difference in the lives of our service users.
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