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Service Advisor
2 months ago
Pybus Recruitment is seeking a skilled Service Advisor to join their team at a leading car dealership in Staines. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring a high standard of quality workmanship.
Key Responsibilities:- Drive customer satisfaction by providing a courteous and efficient reception experience.
- Manage the relationship between customers and the dealership, ensuring a seamless service process.
- Deliver effective value-added sales solutions to customers, promoting the dealership's products and services.
- Go beyond process in delivering exceptional customer service, exceeding customer expectations.
- Administrative experience, with a focus on customer-facing roles.
- Excellent communication and customer service skills, with experience handling complaints.
- Evidence of customer-facing administrative experience, with a strong understanding of sales and service processes.
- Full driving license held for a minimum of 6 months, with fewer than 9 penalty points.
- Evidence of 'Right to Work in the UK.'
- A competitive salary, with bonus payments based on performance.
- A comprehensive benefits package, including 33 days annual leave, pension scheme, and life assurance.
- Access to the Ford Privilege vehicle purchase scheme, discount on service, bodyshop, and parts, and a cycle to work purchase scheme.
- Opportunities for career development and growth within the company.
Pybus Recruitment is an equal opportunities employer, committed to diversity and inclusion. If you are a motivated and customer-focused individual, with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
