Council Enquiry Manager
6 days ago
As a Council Enquiry Manager, you will handle enquiries from residents, responding to their queries and concerns in a timely and effective manner. You will be responsible for promoting and assisting residents in using self-service channels and providing accurate information and processing payments while upholding data protection standards.
You will also manage complex cases, liaising with service providers to deliver timely solutions and act as a champion for excellent customer service. Additionally, you will contribute to continuous improvement initiatives.
The estimated salary for this position is £24 per hour (Umbrella PAYE). This role requires proven experience in customer service, preferably in a call centre, public sector, or similar environment. The company values diversity and inclusivity and offers a comprehensive training program to help you excel in your role.
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Clinical Enquiry Specialist
6 days ago
London, Greater London, United Kingdom Nursing and Midwifery Council Full timeAbout the OpportunityJob Description:The Clinical Enquiry Specialist will work as part of a team that assesses enquiries from members of the public. The role is responsible for ensuring effective and timely triage assessment, identifying whether enquiries raise a fitness to practise concern.Key Responsibilities:Assess and manage enquiries received in...
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Council Tax Specialist
5 days ago
London, Greater London, United Kingdom CV-Library Full timeJob Overview:We are seeking a skilled Council Tax Specialist to join our team in Haringey. As a key member of our revenues team, you will be responsible for determining the correct liable party for Council Tax, Business Rates and BID levy.About the Role:Determine the correct liable party for Council Tax, Business Rates and BID levy in order to issue required...
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Council Tax Specialist
1 week ago
London, Greater London, United Kingdom Novax Recruitment Ltd Full timeJob Title: Council Tax SpecialistWe are looking for an experienced Council Tax Specialist to join our team at Novax Recruitment Ltd. As a key member, you will be responsible for providing high-quality advice, guidance, and support regarding Council Tax, Business Rates, or BID levy to customers and external partners.About the Role:Determine the correct liable...
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Council Tax Recovery Professionals
3 days ago
London, Greater London, United Kingdom Venn Group Full timeWe are seeking a highly skilled Council Tax Recovery Officer to join our team in the South East region. This is a remote role.Duties:Accountable for all aspects of Council Tax, including billing, collection, and recoverySet up and close council tax accountsApply relevant discounts, exemptions, and disregardsManage attachment of benefits and earningsEstablish...
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School Operations Manager
3 weeks ago
London, Greater London, United Kingdom Ealing Council Full timeJob OverviewHorsenden Primary School, a large three-form entry school in the London Borough of Ealing, seeks an experienced School Business Manager to lead its non-teaching aspects. The successful candidate will oversee strategic development, financial management, ICT, facilities, and HR operations.SalaryThe salary for this role is £62,889 - £66,297 per...
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Council Strategic Planning Associate
16 hours ago
London, Greater London, United Kingdom Brent Council Full timeJob TitleGraduate Management Trainee Cohort - Impact: The Local Government Graduate ProgrammeJob TypeFull-timeLocationBrent Council, LondonSalary£26,041 per annum (estimated to increase to £29,436 after completing the core programme satisfactorily)About UsBrent Council is a local authority that serves the diverse communities in the borough. Our mission is...
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Arts Council Exhibitor Coordinator
14 hours ago
London, Greater London, United Kingdom Arts Council Full timeJob Description: Arts Council Exhibitor CoordinatorWe are seeking an Arts Council Exhibitor Coordinator to join our team. In this role, you will provide essential support to the Exhibitor Production team, ensuring seamless delivery of all exhibitor production across all Frieze fairs.Responsibilities:Process and draft stand plans for US fairsProvide drafting...
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Domestic Gas Engineer
1 month ago
London, Greater London, United Kingdom Islington Council Full timeAbout the roleWe are seeking a skilled Domestic Gas Engineer to join our team at Islington Council. As a key member of our gas services team, you will be responsible for ensuring the safe and efficient operation of domestic gas appliances within the borough.Main dutiesCarry out routine landlord gas safety checks, fault diagnosis, repairs, and installation of...
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Research and Enquiries Team Manager
3 days ago
London, Greater London, United Kingdom NSPCC Full timeWe are looking for an experienced librarian to join our team as a Senior Information Specialist. In this role, you will be responsible for managing the development and delivery of our enquiry and research services, which include overseeing the enquiries desk, supervising a team of Information Specialists, and co-ordinating complex literature searches to...
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Dorset Council Team Lead
4 weeks ago
London, Greater London, United Kingdom Dorset Council Full timeAbout the RoleWe are seeking a highly skilled Tree Officer to lead our team in managing Dorset's trees and woodlands. As a key member of our Arboriculture Team, you will be responsible for guiding and mentoring a team of professionals in delivering exceptional services to our stakeholders.The ideal candidate will have expertise in development management,...
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Council Tax Advisor
1 month ago
London, Greater London, United Kingdom Novax Recruitment Ltd Full timeJob OverviewWe are seeking a skilled Council Tax Advisor to join our team in Haringey. As a key member of our revenue collection team, you will be responsible for determining the correct liable party for Council Tax, Business Rates, and BID levy.Key ResponsibilitiesDetermine the correct liable party for Council Tax, Business Rates, and BID levy to ensure...
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Building Safety Manager
4 weeks ago
London, Greater London, United Kingdom Wyre Council Full timeLocated in the heart of Lancashire, Wyre Council is a dynamic and forward-thinking local authority that prides itself on delivering high-quality services to its residents. Our team is passionate about ensuring the safety of our community, and we are currently seeking an experienced Building Safety Manager to join our dedicated building control team.This...
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Strategic Planning and Innovation Lead
1 month ago
London, Greater London, United Kingdom Southwark Council Full timeAbout UsSouthwark Council is a leading local authority in Central London, driving positive change through innovative approaches to planning and development.The RoleWe are seeking an experienced Strategic Planning and Innovation Lead to join our Planning Division, contributing to the council's ambitious regeneration agenda. This challenging role will involve...
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Family Worker
6 days ago
London, Greater London, United Kingdom Dorset Council Full timeDorset Council is committed to improving outcomes for children and young people. As a Family Worker, you will play a key role in delivering support services to families in Dorset, taking a whole-family approach to address complex needs.This is a permanent position, offering an exciting opportunity to support families in Dorset. The successful candidate will...
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Lincolnshire County Council Systems Liaison
6 days ago
London, Greater London, United Kingdom Lincolnshire County Council Full timeJob Summary: Lincolnshire County Council Systems LiaisonAbout the Role:We are seeking an experienced individual to join our team as a Systems Liaison for Lincolnshire County Council. As a key member of our Service Support Team, you will play a crucial role in ensuring the effective operation of industry-specific systems and technology, supporting the...
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Customer Service Representative
4 weeks ago
London, Greater London, United Kingdom British Council Full timeAbout the RoleThe British Council is seeking a highly skilled Customer Services Advisor to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers and students, handling enquiries, and ensuring a seamless customer experience.Key ResponsibilitiesCustomer Service Delivery: Provide...
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Care Support Specialist
4 weeks ago
London, Greater London, United Kingdom Kent County Council Full timeKent County Council is seeking a skilled Care Support Specialist to join their Community Social Care team. This is a permanent, full-time opportunity that offers an attractive benefits package and a commitment to work-life balance.Job SummaryThe successful candidate will be responsible for undertaking initial enquiries, building relationships with...
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London, Greater London, United Kingdom North East Lincolnshire Council Full timeCommercial Estate Advisor:We require an experienced Commercial Estate Advisor to join our team at North East Lincolnshire Council. The successful candidate will be responsible for providing expert advice on our commercial estate portfolio, ensuring maximum efficiency and value for the council.Your Key Responsibilities:Providing estate management and...
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Pricing and Trade Enquiries Manager
3 days ago
London, Greater London, United Kingdom CV-Library Full timeAbout the TeamWe are a dynamic and innovative team at CV-Library, and we are looking for a skilled Pricing and Trade Enquiries Manager to join us in London. As a Commercial Co-ordinator, you will be responsible for providing high-quality work in a timely manner, prioritising expectations both internally and externally, and embracing team objectives within...
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London, Greater London, United Kingdom Southwark Council Full timeAbout Southwark Council:We are a local authority committed to delivering high-quality services to our most vulnerable children and families in the borough of Southwark.Our team is looking for a Senior Performance Analyst to play a key role in supporting frontline staff in delivering excellent services.About the Role:This position will work closely with...