Hospitality Manager

4 days ago


Chertsey, Surrey, United Kingdom Foxhills Full time
About the Role

The Front Office Manager will be responsible for leading all aspects of front desk operations, including check-in, check-out, reservations, and guest services. This includes training, mentoring, and motivating front desk staff to ensure exceptional service delivery and adherence to company standards.

Key Responsibilities
  1. Lead and oversee front desk operations, ensuring seamless guest experiences.
  2. Train and develop front desk staff to enhance their skills and knowledge.
  3. Analyze key performance indicators to identify areas for improvement and implement strategies to optimize guest satisfaction and operational efficiency.


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