E-commerce Operations Manager

14 hours ago


London, Greater London, United Kingdom OMNES Full time

Company Overview:

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OMNES is a fast-growing, sustainable women's fashion brand with a strong focus on ethical practices. We are seeking a seasoned E-commerce Manager to lead our online retail operations during a critical growth period.

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Job Description:

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This Freelance E-commerce Manager position requires a dynamic individual with extensive experience in fashion e-commerce, specifically using Shopify. You will be responsible for developing and implementing an e-commerce strategy that aligns with OMNES' mission to revolutionize the fashion industry.

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Key Responsibilities:

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  • \
  • Strategic Leadership: Develop and implement an e-commerce strategy that drives growth and enhances customer experience.\
  • Platform Management: Oversee the day-to-day operations of our Shopify platform, ensuring seamless functionality and optimal user experience.\
  • Performance Optimization: Analyze key metrics to identify opportunities for improvement in traffic, conversion, average order value, and customer retention.\
  • Digital Marketing: Collaborate with the marketing team to design and execute digital marketing campaigns that drive traffic and sales.\
  • Customer Experience: Enhance online shopping experience by implementing user-friendly features and promptly resolving any customer service issues.\
  • Inventory Management: Work with supply chain and merchandising teams to ensure accurate and efficient inventory management.\
  • Reporting: Provide regular reports to the CEO on e-commerce performance, trends, and opportunities for growth.\
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Salary: £55,000 per annum (competitive freelance compensation).

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Location: London, UK (freelance position with flexibility in terms of duration).



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