E-commerce Operations Manager
14 hours ago
Company Overview:
\OMNES is a fast-growing, sustainable women's fashion brand with a strong focus on ethical practices. We are seeking a seasoned E-commerce Manager to lead our online retail operations during a critical growth period.
\Job Description:
\This Freelance E-commerce Manager position requires a dynamic individual with extensive experience in fashion e-commerce, specifically using Shopify. You will be responsible for developing and implementing an e-commerce strategy that aligns with OMNES' mission to revolutionize the fashion industry.
\Key Responsibilities:
\- \
- Strategic Leadership: Develop and implement an e-commerce strategy that drives growth and enhances customer experience.\
- Platform Management: Oversee the day-to-day operations of our Shopify platform, ensuring seamless functionality and optimal user experience.\
- Performance Optimization: Analyze key metrics to identify opportunities for improvement in traffic, conversion, average order value, and customer retention.\
- Digital Marketing: Collaborate with the marketing team to design and execute digital marketing campaigns that drive traffic and sales.\
- Customer Experience: Enhance online shopping experience by implementing user-friendly features and promptly resolving any customer service issues.\
- Inventory Management: Work with supply chain and merchandising teams to ensure accurate and efficient inventory management.\
- Reporting: Provide regular reports to the CEO on e-commerce performance, trends, and opportunities for growth.\
Salary: £55,000 per annum (competitive freelance compensation).
\Location: London, UK (freelance position with flexibility in terms of duration).
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