Public Sector Client Service Liaison Specialist
2 days ago
We are seeking a skilled and experienced Insurance Brokerage Account Manager to join our Public Sector team in Scotland. As a key member of our team, you will be responsible for providing exceptional client service and building strong relationships with clients from various public sector organizations.
This role offers a unique opportunity to work in a dynamic and inclusive environment where you can grow professionally and contribute to the success of our clients.
Key Responsibilities:
- Develop and implement effective service plans to meet client needs
- Prepare and present renewal reports and other client documents
- Maintain regular communication with clients and insurers to address queries and alterations
- Negotiate new business terms, renewal terms, and mid-term adjustments
- Support marketing and tender processes to achieve optimal solutions for clients
- Establish and develop effective working relationships with insurers
- Meet or exceed key performance indicators (KPIs) and deliverables
- Collaborate with line managers, team members, and client managers to achieve shared goals
Requirements:
- Previous experience in insurance brokerage, preferably in a similar role
- Strong knowledge of FCA principles and procedures, as well as major and pecuniary classes, property/casualty, and combined
- Experience with procurement and tender processes is desirable
- Organizational skills with ability to prioritize work and manage multiple tasks
- Excellent communication and interpersonal skills
What We Offer:
- A competitive salary of approximately £45,000 per annum
- A comprehensive benefits package that includes health insurance, pension scheme, and paid time off
- Ongoing training and development opportunities to enhance your skills and knowledge
- A diverse and inclusive work environment that values diversity and promotes equality
- The opportunity to work with a range of public sector clients and contribute to their success
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