Norwegian Speaking Customer Service Specialist

4 weeks ago


Basildon, Essex, United Kingdom Language Matters Full time

**About Us:** At Language Matters, we are committed to delivering exceptional customer experiences. As a Norwegian speaking Customer Service Agent, you will be an integral part of our team, providing top-notch support to our clients.

We are seeking a highly skilled and fluent Norwegian speaker to join our team in Daventry or Basildon. The ideal candidate will have excellent communication skills, both written and spoken, and the ability to work effectively in a fast-paced environment. If you are passionate about delivering outstanding customer service and have a positive can-do attitude, we encourage you to apply for this exciting opportunity.

**Key Responsibilities:**

  • Handle inbound customer enquiries across various channels, including telephone, email, and chat.
  • Take ownership of issues and follow them through to a solution where the customer is satisfied.
  • Escalate enquiries to senior colleagues when necessary.
  • Identify opportunities to improve the customer experience.

**What We Offer:**

As a valued member of our team, you can expect:

  • A competitive salary of £25,000 - £30,000 per annum, depending on experience.
  • An excellent benefits package, including private healthcare and a generous holiday allowance.
  • The opportunity to work from our Daventry or Basildon office, with flexible working arrangements available.
  • Ongoing training and development to help you grow in your career.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional results, please submit your application today.



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