Norwegian speaking Customer Service Representative

1 month ago


Basildon UK, Essex, United Kingdom Language Matters Recruitment Consultants Ltd Full time

Job Reference: FE 25820a

Job Title: Norwegian speaking Customer Service Representative

Job Type: Permanent

Location: Basildon

Salary: £32,000 per annum


If you are a Norwegian speaker, apply below for this exciting new role On behalf of an international client we are looking for a Norwegian speaking Customer Service Representative to join their new team. The client has offices in Daventry and Dunton and it is required that you can commute to either of these offices on a hybrid basis, 2 days per week. In this role you will be providing an outstanding customer experience and will aim to resolve customers' queries at first point of contact.


Your responsibilities will include:


  • Handling inbound customer enquiries across various channels, including telephone, email and chat
  • Taking ownership of an issue and following it through to a solution where the customer is satisfied
  • Escalating enquiries to senior colleagues when appropriate
  • Identifying opportunities to improve the customer experience


About you:


The ideal candidate will be a reliable, customer-oriented individual who has a positive can-do attitude with excellent Norwegian language skills. For this role it is important that you are able to handle enquiries for customers and can stay calm in challenging situations. You will be required to work from the Daventry or Dunton office twice per week and is where you will be part of a friendly, multilingual team. The company provides excellent training and provides opportunities for career progression with an excellent benefits package that includes private healthcare and a generous holiday allowance.


Profile:


  • Required to be fluent in Norwegian and English, both written and spoken
  • Previous experience as a Customer Service Representative, Customer Service Advisor, Client Service Executive, Customer Support Specialist or Customer Care Coordinator
  • Able to demonstrate patience and compassion to customers
  • Have the ability to remain calm and professional in difficult and challenging situations
  • Excellent listening and communication skills
  • Team player who enjoys interacting with people
  • Able to commute to Daventry or Dunton


To apply, please send your CV in English and in Word format to Frank.

languagematters is acting as an employment agency in relation to this vacancy.



  • Basildon, Essex, United Kingdom Language Matters Full time

    **About Us:** At Language Matters, we are committed to delivering exceptional customer experiences. As a Norwegian speaking Customer Service Agent, you will be an integral part of our team, providing top-notch support to our clients.We are seeking a highly skilled and fluent Norwegian speaker to join our team in Daventry or Basildon. The ideal candidate will...


  • Basildon, Essex, United Kingdom Language Matters Full time

    At Language Matters, we pride ourselves on providing world-class customer support. As a Norwegian speaking Customer Service Agent, you will play a vital role in helping us achieve our mission. We are seeking a highly skilled and fluent Norwegian speaker to join our team in Daventry or Basildon, and we invite applications from motivated individuals who share...


  • Basildon, Essex, United Kingdom Language Matters Full time

    Are you a motivated and customer-focused individual looking for a new challenge? Do you have excellent communication skills, both written and spoken, and the ability to work effectively in a fast-paced environment? If so, we encourage you to apply for the position of Norwegian speaking Customer Service Agent at Language Matters.**Key Skills and...


  • Basildon, Essex, United Kingdom Language Matters Recruitment Consultants Ltd Full time

    Job OverviewWe are seeking a highly skilled Multilingual Customer Service Professional to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service and support to our clients.About the RoleIn this exciting new role, you will work with customers across various channels, including telephone, email,...


  • Basildon, Essex, United Kingdom NEXT Full time

    We're looking for a Customer Service Representative to join our team at Next, where you'll have the opportunity to work with a variety of customers and provide excellent service. As a Sales Team Member, you'll be responsible for offering fast and friendly service, sharing your passion and knowledge about our products, and working in all areas of the...


  • Basildon, Essex, United Kingdom Daniel Owen Ltd Full time

    About Daniel Owen LtdWe are a company that provides high-quality repair services. We are looking for a Customer Service Representative to join our team.The successful candidate will have good communication skills and be able to work effectively with clients, sub-contractors, suppliers and supervisors.This is a permanent role based in Basildon, working Monday...


  • Basildon, Essex, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our clients. The ideal candidate will have excellent communication and problem-solving skills, with the ability to handle high-volume queries while maintaining attention to detail.Key Responsibilities:Handle incoming calls, emails, and chat queries from clients.Provide...


  • Basildon, Essex, United Kingdom Cineworld Cinemas Ltd Full time

    Cineworld Cinemas Ltd is seeking a Cinema Customer Service Representative to deliver exceptional customer service and support our cinema team in driving sales and ensuring smooth operations. As a key member of our team, you will be responsible for performing cross-trained duties, including Box Office, Concessions, Floor, Bar, and Projection tasks.Key...


  • Basildon, Essex, United Kingdom beBee Professionals Full time £20,000 - £25,000

    At beBee Professionals, we are looking for a Retail Customer Service Representative to provide outstanding customer service and support the store's operations in Basildon, United Kingdom.Key Responsibilities:Assist customers with product selection and provide product knowledge and advice.Operate the cash register and handle transactions efficiently.Maintain...


  • Braintree, UK, Essex, United Kingdom Safran Full time

    At Safran, we believe in the power of both collaboration and individual contributions. We understand that it takes diverse perspectives, problem-solving skills, dependability, and trust to push each other forward and achieve great success. As part of the Spare Sales Administration team, you will be working to provide high levels of customer service and...


  • Basildon, Essex, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Basildon, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...


  • Basildon, Essex, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Job SummaryWe are seeking a highly motivated and enthusiastic Team Member to join our dynamic team at beBee Professionals in Basildon. As a key member of our operational team, you will play a vital role in delivering exceptional customer service and contributing to our business success.Key ResponsibilitiesProvide top-notch customer service and support to our...


  • Basildon, Essex, United Kingdom ASDA Full time

    Job OverviewWe're looking for individuals who can work across multiple departments to ensure the efficient running of our stores. As a service colleague, you'll be serving customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves.Our customers are our priority, and we take pride in providing excellent...


  • Basildon, Essex, United Kingdom Next Full time

    About NextNext is a leading fashion retailer offering a wide range of clothing, shoes, and accessories for men, women, and children.Job OverviewWe are seeking a motivated and customer-focused individual to join our sales team as a Sales Team Member.Key ResponsibilitiesProvide exceptional customer service, ensuring a positive shopping experience for all...


  • Basildon, Essex, United Kingdom ASDA Full time

    Job Overview:We're always open, and we need colleagues who can work around the clock to deliver an exceptional shopping experience. As a Service Colleague at ASDA, you'll be part of our 24/7 operation, working flexible hours to fit your lifestyle.Your Role:You'll be working across various departments to ensure efficient store operations. This might involve...


  • Basildon, Essex, United Kingdom Adore Recruitment Full time

    About the RoleWe are seeking a highly organized and efficient Sales and Service Representative to join our team. In this role, you will be responsible for delivering sales activity plans, quoting, and handling cash transactions. You will also need to support the warehouse team leader in maintaining stock accuracy and ensuring delivery boards are...


  • Basildon, Essex, United Kingdom Office Angels Full time

    Job OverviewWe are seeking an exceptional Customer Service Team Lead to join our team at Office Angels in Basildon, Essex.About the RoleThis is a fantastic opportunity for a customer-focused individual to lead and motivate a team to deliver outstanding service to clients. The successful candidate will have previous experience in customer service and be...


  • Basildon, Essex, United Kingdom Tesco Full time

    About the RoleAt Tesco, we're passionate about serving our customers, communities, and planet a little better every day. As a Customer Service Specialist, you'll play a vital role in helping us achieve this vision. Your Key ResponsibilitiesServe our shoppers with passion and pride, providing great natural service.Develop a deep understanding of our products...


  • Romford, UK, Essex, United Kingdom AllClear - Voted UK's No.1 for Customer Care Full time

    Are you an experienced customer service leader looking for an exciting opportunity to make a real impact? AllClear Insurance is seeking a dynamic and driven Customer Service Team Manager to join our team in Harold Hill. In this pivotal role, you’ll shape the future of customer service, lead a dedicated team, and help us deliver an exceptional experience to...


  • Basildon, UK, Essex, United Kingdom Iveco Group Full time

    Basic Function: The Service Solutions team is in charge for After-sales contracts and connectivity for Trucks.We manage a profitable business in R&M and Connectivity services, in terms of revenues and customer after-market retention. It is our responsibility to manage the relationship within Company, Dealers and final Customers, aimed to maximize the...