Customer Service Team Lead
14 hours ago
We are seeking an exceptional Customer Service Team Lead to join our team at Office Angels in Basildon, Essex.
About the RoleThis is a fantastic opportunity for a customer-focused individual to lead and motivate a team to deliver outstanding service to clients. The successful candidate will have previous experience in customer service and be proficient in using computer systems to record and retrieve customer information.
Key Responsibilities- Lead and manage a team of customer service representatives to achieve high levels of customer satisfaction.
- Provide training and support to ensure the team has the skills and knowledge required to deliver exceptional service.
- Maintain accurate records of customer communication and escalate issues as necessary.
- Liaise with internal teams to ensure seamless delivery of services.
- Monitor progress and collect feedback to continuously improve the service.
- A competitive salary of £30,000 - £40,000 per annum.
- 25 days holiday + Bank Holidays, annual bonus, pension scheme, parking on site, and a company car or car allowance.
- Opportunities for career growth and development.
-
Customer Experience Manager
6 days ago
Basildon, Essex, United Kingdom Team Sport Full timeRole Overview:We are seeking an experienced Customer Experience Manager to join our team at Team Sport. As a key member of our Front of House leadership team, you will be responsible for delivering exceptional customer experiences and ensuring the highest standards of service across our venues.About You:At least 1 year of team leader experience within the...
-
Hospitality Team Supervisor
6 days ago
Basildon, Essex, United Kingdom Team Sport Full timeJob Description:As a Front of House Lead at Team Sport, you'll be responsible for delivering exceptional customer experiences and ensuring the highest standards of service across our venues. This is a full-time position with shifts based on 42 hours per week, Monday to Sunday, including weekends and late evenings.About You:At least 1 year of team leader...
-
Front of House Lead
6 days ago
Basildon, Essex, United Kingdom Team Sport Full timeAbout Us:We're Team Sport, a dynamic and exciting company that's passionate about providing unforgettable experiences for our customers. Our unique blend of activities, including mini-golf, Virtual Reality, Combat Karts, and more, combined with our commitment to sustainability and community engagement, makes us a leader in the Leisure industry.Your...
-
Customer Service Team Member
2 days ago
Basildon, Essex, United Kingdom Proper Pubs - Stonegate Group Full timeJob Overview:We are looking for a talented individual to join our team as a Bar Staff Professional at Proper Pubs - Stonegate Group. As a key member of our team, you will be responsible for delivering exceptional customer experiences and providing top-notch service.About the Role:The successful candidate will work in a fast-paced environment, preparing and...
-
Leadership Team Lead
6 days ago
Basildon, Essex, United Kingdom Next Careers Full time**About Next Careers**We are a forward-thinking company dedicated to delivering exceptional customer experiences. Our online business is growing rapidly, and we need an experienced leader to help us achieve our performance targets.The ideal candidate will have a proven track record of leading teams to success, with a focus on customer satisfaction and...
-
Customer Service Representative
3 weeks ago
Basildon, Essex, United Kingdom Tesco Full timeAbout the roleAt Tesco, we're looking for a skilled Customer Delivery Driver to join our team. As a Customer Delivery Driver, you'll be responsible for delivering customer shopping trips, ensuring that products are handled with care, and providing excellent customer service. You'll work independently, using your own initiative to deliver excellent service...
-
Customer Service Ambassador
4 weeks ago
Basildon, Essex, United Kingdom Hollywood Bowl Group Full timeAbout The RoleHollywood Bowl Group is seeking a Customer Service Ambassador to join our team!This role is perfect for someone who is passionate about delivering exceptional customer service and creating lasting memories for our guests.As a Customer Service Ambassador, you will be the face of our brand, providing a warm and welcoming experience for all...
-
Customer Service Team Member
4 weeks ago
Basildon, Essex, United Kingdom Iceland Full timeBe Part of Our Dynamic TeamWe are a fair and ethical retailer, Iceland, who believe in investing in our people and making a difference. We are committed to being the best on the High Street when it comes to accurately and efficiently fulfilling customer online shopping orders.The role of Online Picker is suited to an individual with passion for doing a great...
-
Customer Service Representative
1 week ago
Basildon, Essex, United Kingdom Next Full timeAbout NextNext is a leading fashion retailer offering a wide range of clothing, shoes, and accessories for men, women, and children.Job OverviewWe are seeking a motivated and customer-focused individual to join our sales team as a Sales Team Member.Key ResponsibilitiesProvide exceptional customer service, ensuring a positive shopping experience for all...
-
Management Team Lead
6 days ago
Basildon, Essex, United Kingdom Proper Pubs - Stonegate Group Full timeWe're looking for a highly motivated Management Team Lead to enhance the customer experience at our pubs and bars as part of Stonegate Group.The annual salary for this position is approximately £32,000 - £42,000, based on qualifications and experience.Key ResponsibilitiesSupport the management team in developing and implementing strategies to drive sales...
-
Service Account Management Lead
1 month ago
Basildon, Essex, United Kingdom Vontier Full timeJob DescriptionVontier is a world leader in providing and installing equipment, pumps, EV chargers, sales, and monitoring systems for forecourts. Our customer journey extends beyond the purchase of our products and services, with an extensive aftercare service to complement our offerings.We are seeking a Client Relationship Manager to lead and manage our...
-
Customer Service Ambassador
3 weeks ago
Basildon, Essex, United Kingdom Cineworld Cinemas Ltd Full timeDelivering Exceptional Customer ServiceWe are seeking a Customer Service Team Member to join our Cineworld Cinemas Ltd team. As a key member of our team, you will be responsible for ensuring that our customers receive the highest standard of service at all times.In addition to your excellent communication skills and friendly demeanor, you will be able to...
-
Customer Service Representative
2 months ago
Basildon, Essex, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Basildon, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...
-
Store Team Lead
4 weeks ago
Basildon, Essex, United Kingdom Costa Coffee Full timeRole OverviewWe are seeking an experienced Barista to lead our team and drive sales in a dynamic retail environment.Key ResponsibilitiesTake charge of shifts to support colleagues and deliver exceptional customer experiences.Mentor and train new Baristas to enhance their skills and knowledge.Stay up-to-date with new recipes and promotions to share with the...
-
Team Lead
6 days ago
Basildon, Essex, United Kingdom greene king Full timeJob DescriptionThe Academy Assistant Manager plays a critical role in supporting the successful operation of a busy pub, focusing on delivering exceptional customer experiences, maintaining high standards of quality and safety, and driving business growth. This position requires a talented individual with excellent leadership skills, a passion for customer...
-
Customer Service Associate
4 weeks ago
Basildon, Essex, United Kingdom Iceland Foods Full timeWe are looking for a Customer Service Associate to join our team at Iceland Foods. As a Customer Service Associate, you will be responsible for providing excellent customer service and ensuring that our online customers receive their orders accurately and efficiently.The ideal candidate will have a passion for delivering great customer experiences and will...
-
Customer Service Specialist
2 months ago
Basildon, Essex, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Basildon, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product...
-
Customer Service Associate
2 weeks ago
Basildon, Essex, United Kingdom Sainsbury's Full timeAbout UsWe are Sainsbury's, a leading retailer committed to providing an exceptional shopping experience for our customers. Our team is dedicated to delivering high-quality products and services that meet the needs of our communities.
-
Customer Service Scheduler
3 days ago
Basildon, Essex, United Kingdom Daniel Owen Ltd Full timeAt Daniel Owen Ltd, we're seeking a skilled Customer Service Scheduler to join our team.The ideal candidate will have excellent communication and organisational skills, with the ability to liaise with clients, sub-contractors, suppliers, and supervisors to schedule appointments effectively. This role is responsible for ensuring that our Service Level...
-
Customer Service Representative
3 weeks ago
Basildon, Essex, United Kingdom Randstad Construction and Property Full timeJob Title: Customer Service AdvisorJob Summary: We are seeking a highly skilled Customer Service Advisor to join our team at Randstad CPE. The successful candidate will be responsible for handling high volumes of calls, coordinating appointments with clients, sub-contractors, and suppliers.Main Responsibilities: Coordinating appointments efficiently to...