Team Lead

5 days ago


Basildon, Essex, United Kingdom greene king Full time
Job Description

The Academy Assistant Manager plays a critical role in supporting the successful operation of a busy pub, focusing on delivering exceptional customer experiences, maintaining high standards of quality and safety, and driving business growth. This position requires a talented individual with excellent leadership skills, a passion for customer service, and a proven ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Customer Service: Ensure every guest receives a warm welcome, excellent service, and a memorable experience.
  • Operational Excellence: Maintain high standards of cleanliness, hygiene, and food quality across all areas of pub operations.
  • Team Leadership: Supervise and motivate a team of dedicated staff to achieve targets and deliver exceptional customer experiences.
Requirements
  • Customer Service: Exceptional communication and interpersonal skills, with a passion for delivering outstanding customer experiences.
  • Leadership Skills: Proven ability to lead and motivate teams to achieve targets and deliver results.
  • Problem-Solving: Effective analytical and problem-solving skills to tackle complex issues and maintain operational excellence.
What We Offer
  • Competitive Salary: £22,000 - £28,000 per annum, depending on experience.
  • Training and Development: Ongoing access to training programs to enhance your skills and career progression.
  • Employee Discounts: Enjoy exclusive discounts on food, drinks, and hotel stays at Greene King locations.


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