Team Lead
5 days ago
The Academy Assistant Manager plays a critical role in supporting the successful operation of a busy pub, focusing on delivering exceptional customer experiences, maintaining high standards of quality and safety, and driving business growth. This position requires a talented individual with excellent leadership skills, a passion for customer service, and a proven ability to work effectively in a fast-paced environment.
Key Responsibilities- Customer Service: Ensure every guest receives a warm welcome, excellent service, and a memorable experience.
- Operational Excellence: Maintain high standards of cleanliness, hygiene, and food quality across all areas of pub operations.
- Team Leadership: Supervise and motivate a team of dedicated staff to achieve targets and deliver exceptional customer experiences.
- Customer Service: Exceptional communication and interpersonal skills, with a passion for delivering outstanding customer experiences.
- Leadership Skills: Proven ability to lead and motivate teams to achieve targets and deliver results.
- Problem-Solving: Effective analytical and problem-solving skills to tackle complex issues and maintain operational excellence.
- Competitive Salary: £22,000 - £28,000 per annum, depending on experience.
- Training and Development: Ongoing access to training programs to enhance your skills and career progression.
- Employee Discounts: Enjoy exclusive discounts on food, drinks, and hotel stays at Greene King locations.
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Front of House Lead
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