Hospitality Experience Manager

7 days ago


Penn, United Kingdom Mandeville Full time
Experience Manager Job Description

We are seeking a highly skilled Experience Manager to join our team at Mandeville. As the main point of contact, you will be responsible for delivering an exceptional experience for our customers.

Key Responsibilities:
  • Managerial: Lead your department and step into the Duty Manager role as needed, with at least two Duty Manager shifts per week.
  • Service: Focus on providing a safe, fun, and engaging experience for our customers.
  • Standards: Ensure that our standards are met and exceeded in all areas of the venue.
  • Safety: Prioritize the safety of our customers and staff at all times.
  • Sales and Financial Control: Manage sales and financial aspects of the venue, including revenue growth and cost control.

This is a challenging and rewarding role that requires strong leadership and communication skills. If you are passionate about delivering exceptional customer experiences and have a proven track record in a similar role, we would love to hear from you.



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