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Leisure Operations Manager

2 months ago

Penn, United Kingdom Mandeville Full time
About the Role

We are seeking an exceptional Leisure Manager to join our team at Mandeville. As a key member of our operations team, you will be responsible for overseeing the day-to-day management of our leisure site, ensuring the highest standards of customer experience and staff development.

Key Responsibilities
  • Directly manage the day-to-day operation of the site, ensuring seamless delivery of services and activities.
  • Implement and maintain safety protocols, ensuring the well-being of all staff and customers.
  • Develop and lead a high-performing team, fostering a culture of excellence and continuous improvement.
  • Collaborate with the General Manager to drive business growth, profitability, and customer satisfaction.
  • Administer site operations, including rotas, compliance, stock control, recruitment, and training.
Requirements
  • 2+ years of management experience in a leisure or hospitality setting.
  • Proven track record of team leadership, results-driven mindset, and a dynamic approach to problem-solving.
  • Background in hospitality, retail, or leisure management (desirable).
About Mandeville

Mandeville is a leading employment agency, partnering with top businesses to find exceptional talent. We are committed to delivering exceptional customer experiences and fostering a culture of excellence in all our operations.