Customer Service Ambassador

6 days ago


Caerphilly, United Kingdom Iceland Full time
About the Role

We're looking for a skilled Home Delivery Driver to join our team at Iceland. As a key ambassador for our business, you'll be responsible for delivering exceptional customer service and connecting with our customers as the face of our brand.

As a Home Delivery Driver, you'll be on the road, delivering shopping to customers' doors and providing a high level of customer service. You'll work as part of a supportive team, enjoying the open road and interacting with customers from all walks of life.

Key responsibilities include delivering shopping to customers, providing exceptional customer service, and working collaboratively with the wider store operation. You'll also have the opportunity to lend a hand with tasks such as packing stock and working on the checkout.

In return for your hard work, you'll receive a competitive rate of pay and a range of benefits. You'll also have the opportunity to develop your skills and reach excellence in your role.

To be successful in this role, you'll need a current driving licence (held for at least 3 years with no more than 6 points) and excellent interpersonal skills. Shifts can start as early as 6am and finish as late as 11pm.

We're looking for a self-motivated and customer-focused individual who can provide a high level of service to our customers. If you're a team player with a passion for delivering excellent customer service, we'd love to hear from you.


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