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Luxury Retail Supervisor

2 months ago

StratforduponAvon, Warwickshire, United Kingdom Kurt Geiger Full time
Job Opportunity at Kurt Geiger

We are seeking a highly skilled and experienced individual to join our team as a 32hr Supervisor, Kids Footwear, Selfridges Trafford. As a key member of our luxury retail team, you will be responsible for delivering exceptional customer service and driving sales growth.

Key Responsibilities
  • Provide outstanding customer service, ensuring a seamless and personalized shopping experience for our clients.
  • Support the Store Manager in achieving sales targets, operational goals, and maintaining a high level of visual presentation.
  • Protect and promote the Kurt Geiger and Selfridges brand, upholding our luxury standards.
  • Develop and maintain a deep understanding of fashion trends and styles, providing expert advice to customers.
  • Collaborate with the management team to train and develop the sales team, maximizing sales and customer satisfaction.
  • Assist with floor control, ensuring a smooth and efficient shopping environment.
  • Resolve customer queries and complaints in a professional and timely manner.
Requirements
  • Previous experience in luxury retail, with a strong background in clienteling and service-driven environments.
  • Proven track record of driving sales and team performance.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Impeccable presentation and attention to detail, reflecting the luxury and fashion-forward image of Kurt Geiger.
Benefits
  • Competitive basic salary and generous commission structure.
  • Opportunity to work with a leading luxury brand and gain valuable experience in the industry.
  • Access to exclusive employee discounts and benefits.