Luxury Retail Supervisor
2 months ago
At Kurt Geiger, we believe in the power of individuality and the importance of creating an inclusive workplace where everyone can thrive. As a key member of our team, you will play a vital role in delivering exceptional customer service and driving sales growth.
Key Responsibilities:
- Provide outstanding customer service, ensuring every interaction is memorable and builds loyalty
- Support the Store Manager in achieving sales targets, operations goals, and company policies
- Protect and promote the Kurt Geiger and Selfridges brand
- Maintain excellent visual presentation and adhere to company guidelines
- Stay up-to-date with fashion trends and provide expert advice to customers
- Contribute to the development and training of the team to maximize sales
- Support performance management and floor control initiatives
- Assist with customer queries and complaints to ensure satisfaction
Requirements:
- Previous experience in luxury retail, preferably in a clienteling and service-driven environment
- Experience at a similar management level, with a proven track record of driving sales and team performance
- Excellent customer service skills, with the ability to build strong relationships and drive loyalty
- Impeccable presentation and a passion for fashion and luxury brands
What We Offer:
- Competitive basic salary and generous commission structure
- Opportunities for career growth and professional development
- Access to exclusive employee discounts and benefits
- A dynamic and inclusive work environment that values diversity and equality
We are committed to creating a workplace where everyone can thrive and reach their full potential. If you are passionate about luxury retail, customer service, and fashion, we encourage you to apply for this exciting opportunity."}
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