Luxury Retail Supervisor

2 months ago

StratforduponAvon, Warwickshire, United Kingdom Kurt Geiger Full time
{"title": "Retail Excellence", "content": "Unlock Your Potential

At Kurt Geiger, we believe in the power of individuality and the importance of creating an inclusive workplace where everyone can thrive. As a key member of our team, you will play a vital role in delivering exceptional customer service and driving sales growth.

Key Responsibilities:

  • Provide outstanding customer service, ensuring every interaction is memorable and builds loyalty
  • Support the Store Manager in achieving sales targets, operations goals, and company policies
  • Protect and promote the Kurt Geiger and Selfridges brand
  • Maintain excellent visual presentation and adhere to company guidelines
  • Stay up-to-date with fashion trends and provide expert advice to customers
  • Contribute to the development and training of the team to maximize sales
  • Support performance management and floor control initiatives
  • Assist with customer queries and complaints to ensure satisfaction

Requirements:

  • Previous experience in luxury retail, preferably in a clienteling and service-driven environment
  • Experience at a similar management level, with a proven track record of driving sales and team performance
  • Excellent customer service skills, with the ability to build strong relationships and drive loyalty
  • Impeccable presentation and a passion for fashion and luxury brands

What We Offer:

  • Competitive basic salary and generous commission structure
  • Opportunities for career growth and professional development
  • Access to exclusive employee discounts and benefits
  • A dynamic and inclusive work environment that values diversity and equality

We are committed to creating a workplace where everyone can thrive and reach their full potential. If you are passionate about luxury retail, customer service, and fashion, we encourage you to apply for this exciting opportunity."}

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