Senior Sales Supervisor

2 months ago


StratforduponAvon, Warwickshire, United Kingdom Kurt Geiger Full time
About Us

Kurt Geiger is a leading luxury retailer of branded shoes and accessories, committed to creating an inclusive workplace where everyone can thrive.

We celebrate individuality and believe that our differences make us stronger as a collective. Our company culture is built on diversity, equality, and inclusion, and we strive to reflect this in every aspect of our business.

The Role

We are seeking a highly skilled and experienced Sales Supervisor to join our team at Selfridges Trafford. As a key member of our store team, you will be responsible for delivering exceptional customer service and driving sales growth.

Your key responsibilities will include:

  • Ensuring customer service is of the highest standards at all times
  • Supporting the Store Manager in achieving sales targets and operational goals
  • Protecting the Kurt Geiger and Selfridges brand
  • Maintaining excellent visual presentation and being an expert in fashion and latest trends
  • Supporting management in training and developing the team to maximise sales
  • Assisting with customer queries and complaints to ensure customer satisfaction
Requirements

To be successful in this role, you will need:

  • Previous experience in luxury retail within a clientelling and service-driven environment
  • Experience at a similar management level
  • To be a customer service ambassador with the ability to drive a unique and memorable customer experience
  • Proven ability to drive sales and team performance
  • To be immaculately presented and representative of our luxury/fashion-forward brand
What We Offer

We offer a competitive basic salary, generous commission structure, and a range of benefits including employee discounts and opportunities for progression.

If you are a motivated and experienced sales professional looking for a new challenge, we would love to hear from you.



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