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Senior Care Experience Specialist

1 month ago


StratforduponAvon, Warwickshire, United Kingdom Unique Senior Care Full time

Senior Care Experience Specialist

Rate of pay: £28,000 per annum

Contracted hours

Location: Stratford Upon Avon

Unique Senior Care is seeking a highly skilled Senior Care Experience Specialist to join our team. As a key member of our business, you will be responsible for delivering exceptional client experiences that meet the unique needs of our clients. With a focus on empathy, expertise, and exceptional listening skills, you will guide clients through their care journey, ensuring they receive the highest level of care and support.

Key Responsibilities

Engage with clients to understand their care needs and preferences

Develop and implement personalized care plans to meet client goals

Collaborate with our marketing team to deliver timely communications to clients

Utilize CRM software to manage client relationships and track progress

Requirements

2+ years of experience in a sales or customer-facing role

Excellent communication and interpersonal skills

Ability to work in a fast-paced environment and prioritize multiple tasks

Strong administration and organizational skills

What We Offer

Comprehensive training and development opportunities

Competitive salary and benefits package

Opportunity to work with a dynamic and growing company

Collaborative and supportive team environment