Senior Sales Supervisor
2 months ago
Kurt Geiger is a leading luxury retailer of branded shoes and accessories, committed to creating an inclusive workplace where everyone can thrive.
We celebrate individuality and believe that our differences make us stronger as a collective. Our company culture is built on diversity, equality, and inclusion, and we strive to reflect this in every aspect of our business.
The RoleWe are seeking a highly skilled and experienced Sales Supervisor to join our team at Selfridges Trafford. As a key member of our store team, you will be responsible for delivering exceptional customer service and driving sales growth.
Your key responsibilities will include:
- Ensuring customer service is of the highest standards at all times
- Supporting the Store Manager in achieving sales targets and operational goals
- Protecting the Kurt Geiger and Selfridges brand
- Maintaining excellent visual presentation and being an expert in fashion and latest trends
- Supporting management in training and developing the team to maximise sales
- Assisting with customer queries and complaints to ensure customer satisfaction
To be successful in this role, you will need:
- Previous experience in luxury retail within a clientelling and service-driven environment
- Experience at a similar management level
- To be a customer service ambassador with the ability to drive a unique and memorable customer experience
- Proven ability to drive sales and team performance
- To be immaculately presented and representative of our luxury/fashion-forward brand
We offer a competitive basic salary, generous commission structure, and a range of benefits including employee discounts and opportunities for progression.
If you are a motivated and experienced sales professional looking for a new challenge, we would love to hear from you.
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