Technical Service Specialist

2 days ago


Livingston, West Lothian, United Kingdom JBT Full time
Commercial Gas and Oil Engineer Role

We are seeking a highly skilled Commercial Gas and Oil Engineer to join our team at JBT, pioneering sustainable innovation in food and beverage technology.

As a key member of our service team, you will provide exceptional technical support to customers, ensuring smooth operation, troubleshooting, and repairs throughout the equipment's life cycle.

About the Job
  • You will report to our Service Manager for UK & Ireland and be responsible for providing technical assistance to customers following equipment installation.
  • Your expertise will ensure that our customers receive top-notch support, allowing them to maintain their operations efficiently.
Responsibilities
  1. Work independently, resolving mechanical and electrical issues, communicating solutions to customers through written reports and verbal explanations.
  2. Travel internationally to diagnose and repair equipment onsite, making adjustments, part replacements, and synchronizing mechanisms as needed.
  3. Liaise with Project Managers to communicate service orders, customer issues, and offer advice and support.
  4. Train customer technical support staff on machinery operation, sanitation, and maintenance best practices.
Requirements
  • Certifications: COCN1, CIGA1, and CDGA1 (or CCN1, CENWAT, CKR1, HTR1, MET1, and CPA1 for Domestic background)
  • HND qualification or equivalent apprenticeship experience in a technical discipline with light electrical and mechanical skills.
  • Maintenance experience with factory production equipment is beneficial, along with knowledge of PLC systems.
  • Desirable experience with forced draft package burners (Weishaupt and Riello types).
Location and Travel

You will travel approximately 80-85% of the time, covering locations across England, primarily based in the Midlands region. The estimated annual salary for this role is £55,000 - £65,000 depending on your level of experience.



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