Service Governance Specialist

3 days ago


Livingston, West Lothian, United Kingdom GMA Consulting Careers Full time
Key Responsibilities:
In this role as a Service Governance Specialist, you will be responsible for ensuring the successful delivery and management of services provided to customers. Your key responsibilities will include managing service governance, compilation and interpretation of performance reports, leadership of continual improvement and service improvement activities, and escalation of major incidents. You will also be required to practice ITIL standards, develop and maintain positive relationships with customers, colleagues and partners, and co-ordinate with other departments to achieve customer satisfaction.

We estimate the salary for this position to be around £65,000 - £85,000 per annum, depending on experience.

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