Technical Support Specialist

5 days ago


Livingston, West Lothian, United Kingdom Office Angels Full time

**Job Title:** Technical Support Specialist

Location: Livingston

Pay Rate: £13 per hour

Hours: Monday - Thursday: 9:00 AM - 5:00 PM, Friday: 9:00 AM - 4:00 PM

Position: Temporary with opportunity for permanent placement

We are seeking a highly organised and professional individual for a Help Desk/Admin Support role within a Construction company based in Livingston.

The ideal candidate will have previous experience in a help desk or customer service role, with strong communication and organisational skills. They will be able to handle high volumes of calls and administrative work effectively, with excellent attention to detail and problem-solving skills.

This is an excellent opportunity for someone looking to gain experience in a fast-paced environment, with the potential for permanent placement upon completion of the temporary assignment.

About the Role:

We require an individual who can manage a high volume of inbound calls, addressing customer inquiries and providing solutions. The successful candidate will also be responsible for handling administrative tasks, ensuring accurate documentation and data entry.

Key Responsibilities:

  • Manage a high volume of inbound calls, addressing customer inquiries and providing solutions
  • Handle administrative tasks, ensuring accurate documentation and data entry
  • Provide support to the wider team and assist with other duties as required
  • Maintain excellent communication with clients and team members

Benefits:

As a Temp with Office Angels, you can expect:

  • Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after
  • Access to discount vouchers with many high street brands
  • Eye care vouchers and money towards glasses should you require them for VDU purposes
  • We can search for permanent work whilst you're in assignments and offer expert interview support and advice
  • Weekly pay
  • Pension scheme option (with employer contributions)
  • 28 days paid annual leave (Based on a weekly accrual)
  • Access to our assistance programme that provides free, confidential and independent advice on a range of issues including grief, stress and legal issues


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