Customer Support Agent

1 month ago


Bradford, Bradford, United Kingdom Arise Virtual Solutions Full time

Are you passionate about gaming and providing top-notch customer support? Arise Virtual Solutions is seeking a Customer Support Agent to work with our prestigious Fortune 500 clients.

As a Customer Support Agent, you will be responsible for providing email and chat support to gamers from around the world. Your primary goal will be to deliver exceptional customer service, ensuring that every interaction is positive and professional.

About the Role:

We are looking for a highly skilled and motivated individual who possesses excellent communication skills, both written and verbal. You must be able to work independently, managing multiple conversations simultaneously while maintaining accuracy and responsiveness.

Key Responsibilities:

  • Provide timely and effective email and chat support to customers
  • Respond to customer inquiries and resolve issues efficiently
  • Work collaboratively with other team members to ensure seamless customer experience
  • Maintain accurate records of customer interactions

Requirements:

  • Proficiency in reading, writing, and speaking English and Turkish is essential
  • Hardwired ethernet connection
  • Minimum 12 GB RAM on a desktop computer
  • Understand nuances and cultural differences
  • Passion for the gaming industry

Benefits:

  • Flexible scheduling to accommodate your needs
  • Ongoing training and development opportunities
  • Competitive pay rate ($15-$20 per hour)

About Arise Virtual Solutions:

Arise connects small home-based businesses to prestigious Fortune 500 clients through a virtual platform. We provide the clients, you provide the service. You can select the support programs you wish to service and create your own schedule from available intervals – all from the comfort of home.

This is an opportunity to enter into a business-to-business relationship with Arise. No degree necessary, just a passion for delivering exceptional customer service and a willingness to invest in yourself.



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