Device Support Specialist

7 days ago


Bradford, Bradford, United Kingdom Morrisons Full time
Job Overview

We are seeking a skilled Device Support Specialist to join our Technology team at Morrisons. This exciting opportunity involves supporting end-user devices and implementing new technologies and methodologies as part of a wider team.

The successful candidate will be responsible for managing the support lifecycle of circa 40,000 devices in a Microsoft Windows, Linux, Android, ChromeOS, MacOS and iOS environment. This is a hybrid role based at our head office in Bradford, West Yorkshire.

The key responsibilities include:

  • Providing technical support, guidance and input into the roadmap and vision for End User Computing, Google Productivity and Asset Management.
  • Designing and developing client policies (eg Desktop Group Policy) and ensuring a continuous improvement cycle for all policies.
  • Technical Escalation for TechBar and desktop support functions.
  • Driving continuous improvements through automation.

The ideal candidate will have a strong real-world capability in scripting and programming languages, relevant technical accreditation in Windows (eg Windows 10/11 MCSA/Modern Desktop) or relevant experience. A passion for End User Technology and providing an excellent customer experience is essential.

Estimated Salary: £58,000 - £68,000 per annum

Additional benefits include:

  • Subsidised restaurant on site.
  • Coffee shop on site.
  • Newspaper agents on site.
  • Comfy breakout areas on site.
  • Regular seasonal events.
  • Fundraising opportunities for charity partners.
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