Device Support Specialist
7 days ago
We are seeking a skilled Device Support Specialist to join our Technology team at Morrisons. This exciting opportunity involves supporting end-user devices and implementing new technologies and methodologies as part of a wider team.
The successful candidate will be responsible for managing the support lifecycle of circa 40,000 devices in a Microsoft Windows, Linux, Android, ChromeOS, MacOS and iOS environment. This is a hybrid role based at our head office in Bradford, West Yorkshire.
The key responsibilities include:
- Providing technical support, guidance and input into the roadmap and vision for End User Computing, Google Productivity and Asset Management.
- Designing and developing client policies (eg Desktop Group Policy) and ensuring a continuous improvement cycle for all policies.
- Technical Escalation for TechBar and desktop support functions.
- Driving continuous improvements through automation.
The ideal candidate will have a strong real-world capability in scripting and programming languages, relevant technical accreditation in Windows (eg Windows 10/11 MCSA/Modern Desktop) or relevant experience. A passion for End User Technology and providing an excellent customer experience is essential.
Estimated Salary: £58,000 - £68,000 per annum
Additional benefits include:
- Subsidised restaurant on site.
- Coffee shop on site.
- Newspaper agents on site.
- Comfy breakout areas on site.
- Regular seasonal events.
- Fundraising opportunities for charity partners.
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