Lead Customer Support Specialist
1 day ago
We are Powersheds, a leading provider of premium wooden garden sheds and log cabins throughout the UK, Germany, and Ireland.
We are seeking a highly motivated and customer-focused Lead Customer Support Specialist to join our team. As a key member of our customer service department, you will be responsible for providing exceptional customer experiences, resolving complex customer complaints, and contributing to the growth and development of our business.
The ideal candidate will have previous experience in a senior customer service role, with a proven track record of providing guidance and support to a small team. You will be confident in using Excel and other software systems, and have excellent communication skills both on the phone and in writing.
In this role, you will be responsible for:
- Providing expert advice and support to customers and agents over the phone and in writing;
- Dealing with both retail and trade customers – sales (inbound only) and customer service;
- Handling customer and agent complaints efficiently, including escalated issues while providing excellent levels of customer service;
- General office admin, scanning, printing, data input, etc.
You will also have the opportunity to develop your skills and knowledge through training and professional development programs.
We offer a competitive salary of £27,560.00 per year, plus benefits including additional leave, bereavement leave, casual dress, company pension, cycle to work scheme, employee discount, enhanced maternity leave, and enhanced paternity leave.
This is a full-time permanent position, working 8 hour shifts. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please apply now
-
Customer Support Specialist
1 week ago
Bradford, Bradford, United Kingdom Corporate Travel Management (CTM) UK Full timeJob SummaryWe are looking for a highly skilled Customer Support Specialist to join our team at Corporate Travel Management (CTM) UK.About Us:CTM is a global leader in corporate travel management, providing innovative solutions to clients worldwide.Responsibilities:Deliver exceptional customer service and support to clients, colleagues, and internal...
-
Care Support Specialist
1 month ago
Bradford, Bradford, United Kingdom Creative Support Ltd Full timeJob SummaryWe are seeking a skilled Care Support Specialist to join our team at Creative Support Ltd in Bradford. As a Care Support Specialist, you will play a vital role in providing high-quality person-centred care to adults with learning disabilities.
-
Care Support Specialist
1 week ago
Bradford, Bradford, United Kingdom Creative Support Ltd Full timeJob TitleCare Support SpecialistAbout the RoleWe are seeking a highly motivated and person-centred Care Support Specialist to join our team at Creative Support Ltd. The ideal candidate will have a passion for delivering high-quality, respectful care and support to individuals with learning disabilities.Key ResponsibilitiesProvide practical and emotional...
-
Customer Experience Lead
4 weeks ago
Bradford, Bradford, United Kingdom Vanquis Bank Full timeCareer Opportunity\We are seeking an experienced Customer Experience Lead to join our team at Vanquis Banking Group plc.\This is an exciting chance to work with a leading specialist bank and contribute to delivering caring banking that enables customers to make the most of life's opportunities.\The role will involve leading cross-functional teams to design...
-
Senior Customer Support Specialist
1 week ago
Bradford, Bradford, United Kingdom Corporate Travel Management (CTM) UK Full timeJob OverviewWe are seeking a highly skilled Senior Customer Support Specialist to join our team at Corporate Travel Management (CTM) UK. This is an excellent opportunity for a motivated individual to deliver exceptional customer service and support to both internal and external customers across all areas of the business.Salary: £25,000 - £30,000 per annum,...
-
Personalised Recovery Support Specialist
7 days ago
Bradford, Bradford, United Kingdom Creative Support Careers Full timeCreative Support Careers seeks a highly motivated and empathetic Personalised Recovery Support Specialist to join our team. In this role, you will work closely with service users to understand their unique needs and develop tailored support plans.The successful candidate will possess strong interpersonal skills, be able to work independently, and demonstrate...
-
Customer Support Specialist
3 months ago
Bradford, Bradford, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Bradford, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
-
Technical Support Specialist
4 days ago
Bradford, Bradford, United Kingdom Shift F5 Ltd. Full timeShift F5 Ltd is a leading provider of IT services, and we are currently seeking an IT Customer Support professional to join our team.As a Technical Support Specialist, you will be responsible for providing excellent phone manner and happy talking to customers with technical issues related to Office 365.We are looking for someone who has a genuine interest in...
-
Enrolment Support Specialist
1 day ago
Bradford, Bradford, United Kingdom This is an IT support group Full timeJob Summary:We are seeking a highly motivated and organized Student Recruitment Coordinator to join our Student Recruitment & External Communications department at Bradford College. As an integral part of our team, you will be responsible for coordinating student recruitment targets within departments, engaging with the wider student recruitment team, and...
-
Customs and Trade Compliance Specialist
1 month ago
Bradford, Bradford, United Kingdom Edgewell UK Limited Full timeJob Title: Customs and Trade Compliance SpecialistWe are working in partnership with a leading Global Logistics business to recruit an experienced Customs and Trade Compliance Specialist.About the Role:Ensure compliance with customs regulations and laws, both domestically and internationally.Develop and implement trade compliance policies and procedures that...
-
Care and Support Team Lead
7 days ago
Bradford, Bradford, United Kingdom Creative Support Careers Full timeAbout the Role We are seeking a highly motivated and experienced Senior Support Worker to join our mental health team at Creative Support Careers. As a Senior Support Worker, you will play a vital role in providing leadership and guidance to the team, while also delivering high-quality support services to individuals with complex needs. The ideal candidate...
-
Customs and Logistics Specialist
7 days ago
Bradford, Bradford, United Kingdom White Recruitment Construction Full timeJob Title: Customs and Logistics Specialist">About the Company:"> At White Recruitment Construction, we understand the importance of efficient logistics and customs clearance. That's why we're seeking a skilled Customs and Logistics Specialist to join our team.">Key Responsibilities:"> ">Develop and maintain relationships with clients and suppliers to ensure...
-
Recovery Services Lead
7 days ago
Bradford, Bradford, United Kingdom Creative Support Full timeCompany Overview:We are a leading mental health organization dedicated to providing recovery-based accommodation services in Bradford. Our team is passionate about supporting individuals with mental health needs, and we're seeking a skilled leader to join our team.Job Description:We require an experienced Mental Health Professional to lead our...
-
Lead Service Innovation Specialist
4 weeks ago
Bradford, Bradford, United Kingdom Vanquis Bank Full timeJob SummaryWe are seeking an experienced Lead Service Innovation Specialist to join our team and drive customer-centric innovation across our business. As a key member of our team, you will be responsible for developing and implementing innovative solutions that meet the evolving needs of our customers.Key ResponsibilitiesDevelop and execute customer-centric...
-
Customer Experience Specialist
2 months ago
Bradford, Bradford, United Kingdom beBee Professionals Full time £22,000 - £28,000beBee Professionals is seeking a Customer Experience Specialist to deliver exceptional customer service and support in Bradford, United Kingdom.Key Responsibilities:Provide accurate information regarding products and services.Handle incoming calls, emails, and chat queries from customers.Resolve customer issues efficiently and escalate when necessary.Process...
-
Customer Service Specialist
2 months ago
Bradford, Bradford, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a Customer Service Specialist to join our retail team in Bradford, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual presentation and stock levels.Assist with stock replenishment...
-
IT Support Specialist
5 days ago
Bradford, Bradford, United Kingdom Shift F5 Ltd. Full timeJob Title: Technical Support – Office 365We are seeking an IT professional to join Shift F5 Ltd. as a Technical Support specialist, focusing on Office 365 services. The ideal candidate will have excellent communication skills and experience in IT support.About the Role:Provide exceptional phone support to customers with technical issues related to Office...
-
Electronics Support Specialist
1 week ago
Bradford, Bradford, United Kingdom Chroma Recruitment Ltd Full timeChroma Recruitment Ltd is seeking a skilled Electronics Support Specialist to join their team in West Yorkshire. This exciting opportunity involves working with electronic products, collaborating with a multi-disciplinary team of engineers.About the RoleThe Electronics Support Specialist will be responsible for providing exceptional pre-sales and post-sales...
-
Customer Experience Specialist
7 days ago
Bradford, Bradford, United Kingdom Cosmos Solutions Group Full timeJob OverviewCosmos Solutions Group is seeking a dedicated Customer Experience Specialist to join our team. As a key member of our operations, you will play a crucial role in ensuring customer satisfaction and delivering exceptional service.Key Responsibilities:Respond to customer inquiries and resolve issues promptly via phone or email.Organize the weekly...
-
Technical Electronics Support Specialist
2 days ago
Bradford, Bradford, United Kingdom Chroma Recruitment Ltd Full timeJob Title: Technical Electronics Support SpecialistWe are seeking an experienced Technical Electronics Support Specialist to join our team at Chroma Recruitment Ltd. As a technical specialist, you will provide pre-sales and post-sales support for electronic products to customers in West Yorkshire.The ideal candidate will have a degree qualification in...